My dell notebook stoped working it shows only curser on the screen and there are some lines on the screen nothing wrong with the power supply
If it does boot to windows and only does not shows the icons..than you have to click right on the desktop and choose to show icons ..and will be ok ..If the screen you wrote about is just a start screen and it never started windows..than I think it is a windows fault and need to be reinstalled .Do that by entering the recovery partition and go with the total installation of the operation system ..
to do that choose the key indicated on screen and select the action ..
usually on start screen it is written to press F2 for the set-up and f12 for the boot menu and probably F11 for teh recovery ..if it is so ..just press f11 on start ..go to recovery ..choose complete recovery ..and will get it to the factory stage .
If the recovery do not work and you do have a disk for it ..insert the disk and boot from it ..try to boot to recovery with the disk on ..and see if ti works..if it dopes its ok ..if not ..restart . and press F12 to go to boot menu .and choose to boot from CD /DVD drive ..and hit enter .. this will force it to boot from disk and load the recovery .
same procedure with a boot-able disk with operation system, ..in case you do not have any recovery ..or just have recovery for drivers..and you will be forced to use a standard boot-able disk to load the operation system again
have a nice day ..and please rate my answer ..1
Dec 22, 2011 |