Question about HP TouchSmart IQ506t PC with Intel Core 2 Duo Processor T5850 ; 4GB DDR2-667MHz sy... PC Desktop

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My HP Touchsmart T5850 has an issue with the screen blacking out

I play world of warcraft and when i play the game the monitor will blackout when to much is going on. Ive tried lowering the resolution, shrinking the screen size and nothing seems to help. I have vista on the system and it is brand new. the only software installed so far is WoW. It does give an error about the driver crashing and successfuly recovering. Its a brand new computer i would assume it has the latest driver. I also have a problem with my DVD drive not recognizing that it has a DVDR in the drive when i try to make a backup disk. Thanks

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Try going into device manager and updating the drivers for the video card. if that dosent work check hp website for a firmware update.

Posted on Mar 11, 2009

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