Question about Audio Players & Recorders

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I recently brought an 'older' type black iPod nano 2Gb and when I install the software on my (PC) laptop it installs o.k. and asks for all my details. When i plug my ipod into my laptop it says that it needs 'restoring' and the serial number it brings up for my iPod is not the one I input into the software when it asked me for my details? It will not recognise the Ipod now at all. Help I brought this for my Husband's birthday (he is a Techno phobe) and sfter a week I still cannot get it to work!!!

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  • 3 more comments 
  • debra_leach Mar 10, 2009

    My Ipod does not appear in the left hand sidebar on iTunes so I cannot reset it

  • debra_leach Mar 11, 2009

    I tried this last night but it did not work- the Ipod is brand new and has never had a Playlist on it so I downloaded Winamp but it did not recognise the device when I plugged it into thelaptop.

  • debra_leach Mar 12, 2009

    This is an Ipod that has never been used and is fully charged but it is still not recognised by ITunes or Winamp - help!!!

  • debra_leach Mar 12, 2009

    I have tried resetting the Ipod itself and this has not solved the problem

  • debra_leach Mar 15, 2009

    Tried resetting the Ipod using 'the toggle and hold centre' function many times!

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7 Answers

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You need to uninstall and re-install Itunes to synch with your Ipod.

Install Itunes with Ipod unplugged.

Test also a different USB port and connection cable, just in case the problem is with the connection.

Posted on Mar 16, 2009

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Its a clear internal software error has to be checked at any service center.that is it working properly or not.the software needs upgradation.as its not getting detected at all by the pc.check out connecting the ipod connection in another socket also loading in any other pc if you have.this will confirm the exact fault.
as what is faulty.

Posted on Mar 15, 2009

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  • 170 Answers

Maybe this will help: open regedit.
and goto: \HKEY_CURRENT_USER\Software\Apple Computer, Inc\iPod\UserReg2
theres a item with the name "IpodSerialNum". You should be able to change it to the one listed on the back of the IPOD, hopefully then it will sync.

Posted on Mar 10, 2009

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You can try to do this in resetting the ipod:

1. Toggle the hold switch on and off
2. Press and then hold the Menu and Select buttons at the same time until the Apple logo appears

Posted on Mar 10, 2009

  • Mark Gil
    Mark Gil Mar 17, 2009

    If resetting the unit wont do anything and still the same problem device is already faulty and needs a repair or better a replacement of it....

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  • 304 Answers

For this dont install the Ipod software it will install default windows drivers for device. Download Winamp from www.winamp.com and install it.

Open the winamp and choose the skin mode from options to BIG BENTO.
Then insert the device winamp will automatically asks you to manage the portable device choose yes
Then you can upload your playlist to the device and can play.

Hope this will solve your problem

Thanks & Regards

Nanda Kishore

Posted on Mar 10, 2009

  • NANDAKISHORE
    NANDAKISHORE Mar 14, 2009

    Ok Mrs. Debra Leach I understand your problem. Download and install the teamviewer from online and tell me your teamviewer ID so that I can take your desktop and I will check for the problem u r getting. Follow my instructions as I said. So that your problem can solve.
    Bye
    Thanks & RegardsNandu :)

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Hey,

Just look at the back of the Ipod, there would be a serial number. You need to enter that. Regarding email and other details, its upto you, they never check that.

SO if you are facing any issues, check the serial number. If that the correct one, go to service centre and explain the same that your serial number is not in their database.

Make sure you must download the updated versio of software directly from Apple's website.

Thanks.

Posted on Mar 10, 2009

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Hey, you can find restoration details from this page, its not on top so go down a little untill you get to it.

http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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