Question about HP Photosmart 3210 All-In-One InkJet Printer

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Unable to scan or print using HP 3210

I constantly get the msg that my computer and printer are not communicating. My computer is HP Media Center PC m7259c, and HP all in one.

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  • Anonymous Apr 01, 2009

    The printer wont be able to print or do anything?



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I downloaded software yesterday to make my 3210 all-in One photosmart printer compatable with windows 7 operating sx on my new pc It is printing fine but can't get the scanner to work. My email is...


There are a couple of issues that can cause this. 1) Did you install the full software before you connected the USB cable (if you are using that connection)? If not, did you uninstall the generic software and remove the data cable before installing the software? Try a new data cable and a direct connection if you are using a print server or USB hub. Scanners require bi-directional communication and will fail even when the printer works.

Are you launching the scans from the computer or the scanner? Try launching the scans from the computer first. Remember you need to set the destination button defaults in the HP software and the monitor program needs to be running to see those button presses. Try scanning with Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner > New Scan).

Navigate to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=439488 and select your OS version (32- or 64-bit Win7) and click Next. Then look in the section Utility - Diagnostic Tools. Download and run the HP Scan Diagnostic Utility. Also check if you need one of the Update patches (there is one for scan files going missing).

If you are using the unit as a networked printer, also try a new data cable. Make sure the router is not dropping packets and that your firewall isn't blocking the incoming signal from the scanner. (Try scanning with the firewall temporarily disabled.)

Check if the unit has a scanner lock and unlock the transport lock if it is in the incorrect position. Check if the lights come on and the unit moves when you try to launch a scan. If the lights aren't coming on or the scan unit doesn't move, the unit probably needs service.

I hope this helps.

Cindy Wells

Nov 14, 2010 | HP Photosmart 3210 Printer

1 Answer

I have a Hp photoshop 3210 printer ink cartrage error empty or


I installed new cartriges, but my printer keeps giving me an error msg, Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: Oxc18a0206. What do I do now?

Nov 06, 2009 | HP Photosmart 3210 Printer

1 Answer

I have three computers on my home network. Can no longer print.


Check out the Ip Address of the printer and try to ping it from all the computers, I am sure there is a communication problem between computer and printer

Aug 12, 2009 | HP Photosmart 3210 Printer

1 Answer

I am unable to scan. While in the Scan Mode, the message says "Downloading scan application list from your computer, please wait" The next message says "cannot retrieve scan application list from my...


the reason why the printer is giving you that error msg is because the all in one center is not communicating properly with the programs on your computer to your printer.

try to scan directly to your computer using the all in one center instead.

Jul 23, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

Faxing Hp Photosmart C8160 Solution Center Doesn't Work


This might be one of the communication error issues,
if your printer is connectd to your computer tower using the USB cable make sure that the cable is not too long and also it would be better if you are using the cable that came with the printer

also check if the printer is not connected to a surge protector,it should be onnected directly to a direct power outlet.

check if you do not have multiple icons of the printer in the control panel under printer nad faxes

check if you have the right tab chosen for the printer in the solution center.

try a semi full reset which is # and 3

AS you said that a paid hp support couldn't resolve it

i offer you a free technical support.
i have troubleshot HP all in Ones for 2 years and would like to help you with this...

Jun 14, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer not communicating with computer


Try go to system prefs, print and fax. Remove your printer from list then add it again. It may pay to uninstall software first, then reinstall

Apr 29, 2009 | HP Photosmart 3210 Printer

1 Answer

Ink system has fail. unable to copy receive faxes, or print. Refer to printer documentation. Error: 0xc18a001


i can not feed paper at all or copy to paper but i can scan files to my computer how can i fix this

Mar 01, 2009 | HP Photosmart 3210 Printer

1 Answer

My 3210 will not scan


I now have 2 of these and both print ok but can not scan with either, never tried to till now.
I have re- downloaded the driver from HP.com via Internet Explorer (usually use Mozilla Firefox) and i get 2 diff. error messages : network busy (impossible since it is connected via USB) and the 1 at my office connects wirelessly but error message is something to do with software.
Thanks!

Nov 02, 2008 | HP Photosmart 3210 Printer

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