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hi there i will help you first what you need to do is get a screw driver open the printer up strip it down then get to the cartrage then u shuld beable to deal with that then put the case and everything back in aprt from the cartrage then when you have done that u need to put the cartrage back in it should pop back in just means one of the termimnal are making lights flash about if you need anymore hel p let me know firstname.lastname@example.org
Open right side door and check for a jam in the fusing unit (the one that is normally hot). Remove jam carefully. Hit P * C * and enter 14. Push the start button like you are making a copy. Machine should reboot and code should not return. if it does, you may have a dirty themistor, or blown lamp.