Question about HP Pavilion dv9700t Notebook PC

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My cd/dvd drive is not working. there is power and the drive attempts to read discs but no drive letter is shown on the 'computer' window. I have an hp pavillion dv9700 model# dv9925nt with windows vista

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  • lexamaniac Apr 22, 2009

    my dvd drive does not show on my hp pavilion dv 9700 notebook. i cant find it in my computer and in the device manager. i put the drive in another laptop andd it was working. i tried some other dvd drives on my notebook and it still doesn't work. could some help me

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Try downloading the cdgone file from the link below and run it, it should solve your problem

http://www.geekstogo.com/forum/CDgone-file8.html

Posted on Mar 10, 2009

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MY , CD/DVD LAPTOP DRIVER DOESN'T WORK. IT CAN


goto run and type "compmgmt.msc"(without quotes) and select disc management if the dvd drive is showing below the hard disks means your dvd drive is working fine only thing you have to do is to right click on the CD-Rom 0 and change drive letter and paths to it
.if the CD ROM option is not seen in disk management then you have to go to the device manager option under computer management and expand cd/dvd -rom drives and you will find your dvd drive model if not that means that your dvd drive has got hardware problem

Aug 06, 2011 | Dell PC Laptops

2 Answers

Dvd/cd is not working


You can follow these methods to try to isolate and resolve the problem. Use these methods in the order in which they are presented.

Method 1: Clean the disc

When you have problems with a CD or DVD drive, always check the disc first to see whether it is damaged or dirty. To clean the disc, follow these steps:

1. Remove the disc from the drive.
2. Clean the disc with a disc cleaning kit or by gently wiping the silver side of the disc from the center outward with a dry, soft, lint-free, cotton cloth.

Note Do not use a paper cloth, and do not use a circular motion to clean the disc. These can scratch the disc.
3. Reinsert the disc in the CD or DVD drive.
If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to step 4.
4. Try again to clean the disc by using a cloth dampened with water, or dampened with a commercial CD or DVD cleaning solution.
5. Dry the disc thoroughly, and then reinsert it in the CD or DVD drive.
6. If the computer can read the disc, you are finished.
If the computer still cannot read the disc, go to method 2.

Method 2: Check the disc for damage

If the disc is clean, check whether it is damaged. To do this, follow these steps:

1. Remove the disc from the drive, and then examine the disc for scratches or cracks.
2. If the disc is damaged, try another disc to see whether the CD or DVD drive can read it.
3. If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive.
If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement.

Method 3: Try a different disc drive

If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps:

1. If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc.
If your computer does not have more than one disc drive, you can insert the disc in a different computer.
2. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5.
If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4.

Method 4: Make sure that the disc is compatible with the drive

Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive.

* A DVD disc is incompatible with a standard CD drive.
* A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs.
* A DVD disc is incompatible with a drive that does not have a DVD logo on the front.

If the disc is compatible, go to method 5.
If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement.

Method 5: Use Windows Update to check for updated drivers
If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing.

Good luck

Jan 21, 2011 | PC Laptops

1 Answer

My Dvd can not reading & writing,but it shown DVD Drive on My Computer


Try the steps mentioned below and see if it helps:

  1. Restart the computer. NOTE: Wait a few seconds for the disc to be detected before double-clicking the drive to access it.
  2. Ensure the disc is clean and free of smudges, fingerprints and scratches, and that it is inserted correctly.
  3. Try a different disc in the drive. IMPORTANT: If another disc works in the drive, the disc may be damaged in some way or is not readable.
  4. Turn off the computer.
  5. Unplug the computer from the AC power outlet for 30 seconds, then plug it back into a known working AC outlet.
  6. If the drive is removable, ensure the drive is properly connected and has power.
  7. Turn on the computer.
  8. If the computer is connected to a network, ensure the drive letter normally assigned to the optical drive is not assigned to a network drive or other resource.
  9. Ensure no hardware resource conflicts are present.( You can check this in the device manager)
  10. Ensure a third-party application is not blocking access to the drive.
  11. Ensure that there are no items in Startup or System Services causing a conflict.
  12. Perform a system restore to a point when the DVD drive was functioning properly.
  13. Check for a possible virus on the computer.

Dec 12, 2010 | PC Laptops

1 Answer

Doesn`t work all the time and makes a whirring noise, do i need to buy a new cd/dvd drive?


Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.
  1. Turn on the computer and remove any discs from the CD/DVD drive.
  2. In Windows 98 and Me, double-click the My Computer icon on the desktop. In Windows XP, click Start and then My Computer .
  3. A CD/DVD drive icon displays on the My Computer screen when Windows recognizes the drive. If Windows recognizes the drive, find and use a section below that pertains to the CD-writing software with the issue.
  4. If the drive does not display on the My Computer screen, go to the Microsoft support website and search for documents on missing CD DVD drive .
RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.
NOTE: Install any updates for the RecordNow engine available on the Sonic support web site (in English). Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.
NOTE: The steps below pertain to Windows XP.
  1. Click Start and then Control Panel .
  2. Double-click Add or Remove Programs .
  3. Select Record Now and then click Add/Remove .
  4. Follow the on-screen instructions until the uninstaller finishes.
  5. Select DirectCD and then click Add/Remove .
  6. Follow the on-screen instructions until the uninstaller finishes.
  7. Remove any discs from the drives and restart the computer.
Step 2: Installing RecordNow using Application RecoveryAfter Windows restarts, install the RecordNow software to begin creating CDs.To install the RecordNow software, follow the steps below.
  1. Click Start , All Programs , HP Tools or Compaq Tools , and then Application Recovery .
  2. Click Application Installation and then click Next .
  3. Select HP Record Now or Sonic RecordNow! and then click Install .
  4. The installation automatically installs all files. Follow the on-screen instructions.
  5. Restart the computer after the installation completes.
The HP Record Now or Sonic RecordNow! software should now recognize the CDRW drive. Back to topRoxio (Adaptec's) Easy CD Creator does not detect the CDRW driveEasy CD Creator produces an error message when it is unable to detect the drive, such as: There are currently no supported CD Recorders available...To prevent these errors from occurring, follow the steps below.
NOTE: Windows XP is not compatible with Easy CD Creator 4 and earlier. If the HP Pavilion computer was updated to Windows XP from Windows 98 or Me, use the native CD writing ability in Windows XP or purchase and install CD writing software that is compatible. Step 1: Installing updates for Roxio (Adaptec) Recording Software If the recording software is from Roxio (formerly Adaptec), go to the Roxio software updates page (in English) to obtain any software updates that are available for Easy CD Creator (with or without CD Copier or Direct CD). If Roxio still does not detect the CDRW drive after installing the updates, continue to the next step. Step 2: Changing the CD drive letter back, if it changedUpgrading to Windows 98 or Windows Me can change the drive letter to a different letter and make the drive undetectable to Easy CD Creator. To change the drive letter back to F or another previously designated letter, follow the steps below.
  1. Right-click the My Computer icon on the desktop.
  2. Click Properties . The System Properties window opens.
  3. Click the Device Manager tab.
  4. Click the plus sign next to CD-ROM .
  5. Double-click the CD-ROM name and then click the Settings tab.
  6. Under Reserved drive letters , select M (or the previously assigned letter) from the drop-down list. Be sure that both the Start drive letter and the End drive letter are the same.
  7. Click OK , Close , and then Yes .
  8. Restart the computer. If Easy CD Creator continues to fail to recognize the CDRW drive, continue to the next step.
Step 3: Uninstalling Easy CD CreatorIf the above steps fail to make Easy CD Creator recognize the CDRW, recover Easy CD Creator by uninstalling it. Recovering Easy CD Creator resets the software and causes it to look for the CDRW drive again. Be sure that you have the last recovery disc of your Pavilion recovery disc set before continuing.uninstall Easy CD Creator, Step 4: Installing Easy CD Creator using Application Recovery

Jan 17, 2010 | HP Pavilion dv6000z Notebook

2 Answers

I have a Toshiba Satellite Pro 4600. The DVD drive has stopped working, It works correctly with a lens cleaner disc. but when I try any other disc I get the following message '' windows cannot read from...


Load a CD in the drive then go to My Computer and right click on the drive letter. Now click on explore and see if it opens the folders on the CD. If it can not read the CD files then you may need to replace the drive. Check that the driver is properly loaded and windows recognized the drive properly. Control Panel-System-Hardware-Device Manager then select the CD Drive to see the status of the driver. If it has an error you may need to replace the driver. Another thing to do is go into the Bios setup when starting the computer and see if the Drive is recognized properly. While you are in the Device Manager look at the tab for "Region" which should be set for Region 1. If it is not set for 1 it would cause this problem. Good Luck

Dec 09, 2009 | Toshiba Satellite Pro 4600 Notebook

2 Answers

Loading some DVD's


I have seen this same thing on a laptop. DVD drives use two lasers. One for CD and one for DVD. As you noted CDs are just fine and so is that laser. Although I believe the DVD laser is intermittent. And it will work with some DVDs and not others. Yes I have seen this before. What will probably happen a few months down the road is it will stop reading all DVDs.

It isn't economical to replace the failing laser. It is far cheaper to just replace the whole DVD drive. Lasers are like light bulbs. Some seem to last forever and some seems to burn out right away. Generic DVD replacements will generally work, although the face plate might not fit.

Another option is to get an external DVD that plugs into the USB port. And those Slimline models are really small (same size as laptop CD/DVD drives) and you can use them on other computers too.

Jan 29, 2009 | PC Laptops

1 Answer

Need help


Computer CD-ROM drive help and technical information. DVD-RAM - ReWritable drive type that uses a phase-change technology like the CD-RW drives. ... CH000031, CD-ROM receiving power but does not work.


Computer DVD Support The Divix player is more expensive than a standard DVD drive and current DVD drives do not ... CH000327, Will a scratch cause a CD or DVD to not work?

CD or other disc tray does not close or opens by itself. A CD-ROM or other disc drive tray that does not close or remain in the drive ... If the above recommendations do not work, the drive tray does not push all.

Computer CD-R help and technical information The CD-R drive does not actually create pits on the CD, instead the burner ... There were issues with reading CD-R disks in the first revision of DVD.

Device Manager information and help Later versions of Microsoft Windows renamed this category to DVD/CD-ROM drives .... If the device does not work correctly, use Device Manager to remove the.

Computer Cleaning Information CD / DVD cleaning Floppy drive cleaning Hard Disk Drive cleaning .... If a keyboard does not work after trying it again later it is recommended that it be .

Good Luck, Read & follow instructions/Please dont for get to Vote/Thank You.

Dec 22, 2007 | HP Pavilion dv4000 Notebook

1 Answer

DVD+RW


dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
Drivers Verify you have the latest drivers installed for the CD-R or recordable drive. There are numerous driver related issues that may cause a CD-R drive or other recordable to stop reading a CD-R disc. If you are running Microsoft Windows verify your drive is properly detected and listed in Device Manager with no conflicts or errors.
If Windows Device Manager detects an error on the drive or if it has other drives listed in Device Manager with errors on them remove the device from Device Manager and reboot the computer to let Windows re-initialize the drive.
If Windows shows no errors, the above steps did not resolve the issue, or you are running a different operating system check with the drive manufacturer for updated drivers. A listing of disc drivers can be found here.
CD-R disk Not all CD-R disks are compatible with all types and speeds of CD-R drives or other recordable drives (especially earlier CD-R drives). Verify the manufacturer gives 100% guarantee for supporting all drives and disc speeds, for example, TDK discs often give a 100% guarantee.
Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
  • Old CD-ROM or early DVD drive - Some early CD-ROM drives and Gen 1 DVD drives (some of the first DVD drives released) do not support CD-R discs and/or CD-RW discs. Not only does this apply to computers but also home entertainment DVD players.
  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

Dec 15, 2007 | HP Pavilion zd8000 Notebook

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