Question about Xerox CopyCentre C20 Black and White Copier

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I have a Xerox XC1020 copier and the drum light is on...

I replaced it with a refurbished drum and the light stays on. Issue with the drum? I did not change to toner at the same time - should I also try that? Any tricks to try before I spend a ton on this issue?

Thanks

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  • twbridge Mar 11, 2009

    Thank you for the reply and suggestion. I took off the green cover and I saw 4 gears but am unable to recognize a "flag". Could you be a bit more decriptive in aiding me to find that flag? Again, thank you so much for the guidance.

  • Anonymous Mar 11, 2009

    I see no tab on the old one or on the new drum. I have taken the gears off and looked all around and I see no remnant or evidence of a "flag" or tab. The part number of this drum is XC-810 D

  • Anonymous Mar 12, 2009

    Still, I am unable to find a tab from the new drum or the older drum. Refurbishing company that sold me the drum said to enter some codes to engage the drum counter to zero, but I can't find anything with that either. Beginning to think I am blind. :-(

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  • Master
  • 2,072 Answers

No, What happens is on that drum unit , under the green front cover there is a series of gears with a small flag on it. That flag makes one rotation when the drum is installed and actuates the new drum switch. What has happened is that flag has dropped while in the box and never reset the switch. You can pop that green cover off and reset that flag to the up/right position, approx the 2 o clock position,, Or you can exchange the cartridge. That is very very common on that cartridge for it to drop in shipping.

Posted on Mar 11, 2009

  • Rick Kasper Mar 11, 2009

    it is just a little tab sticking out of one of the shafts unless it is broken off. Maybe 1/4 inch wide and about a half inch,or less long.

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1 Answer

HOW TO RESET THE DRUM WARNING LIGHT ON MY XEROX XC1020


Reset the Drum Cartridge NOTE: This solution should only be used if you have already replaced your Drum Cartridge and the Drum Light is still on. If you have not replaced your Drum Cartridge, refer to Related Items at the bottom of this page.
If the Drum Cartridge has already been replaced and the Drum Cartridge Light still remains lit, the Drum Cartridge needs to be reset. To view an animated guide of the Drum Cartridge Reset procedure, refer to Related Items at the bottom of this page, or follow the steps below.
  1. Turn the power off.
  2. Press the Release Button to open the top half of the copier.
  3. Remove the Toner Cartridge by pressing the green Release Button and pulling the Toner Cartridge straight out.
  4. Set the Toner Cartridge off to the side, out of the way.
  5. CAUTION: Be careful not to touch the red shiny surface of the Drum.
  6. Remove the Drum Cartridge.
  7. Face the end of the Drum Cartridge that goes into the copiers. You will see a series of gears.
  8. Hold the Drum Cartridge so that the large black gear at the end of the Drum is to your left. There will be an off-white gear above and to the right of the black gear. Below that is a set of three chocolate-colored gears across the middle. Directly below the middle chocolate-colored gear is an ivory white gear. To the immediate right of the white gear is a small black gear. This small black gear will be the gear to focus on.
  9. At the top of this gear is a Retainer Clip holding it in place, then the gear itself. At the very bottom or base of this gear is a flat black Reset Flag. Some describe this Reset Flag as looking like a flag or the blade of a hockey stick. The Reset Flag may be partially obscured by the ivory white gear.
  10. With your fingernail or a pen, rotate the Reset Flag counter clockwise so that it is next to the third or far right chocolate gear.
  11. Reinstall the Drum Cartridge.
  12. Reinstall the Toner Cartridge.
  13. Close the top half of the copier.
  14. Turn the power on.
  15. The Drum Cartridge Light should now be gone and there should be a '1' in the LED Display. If the Drum Cartridge Light is still lit, repeat all above steps.

Dec 08, 2016 | Xerox Office Equipment & Supplies

1 Answer

Where can I find supplies (Drum and Toner) for old Xerox model XC1020


The black toner cartridge is available through Amazon.com http://www.amazon.com/Brand-Genuine-Xerox-Cartridge-Designed/dp/B003KIYZSC . This site has the drum: http://www.tonercartridgedepot.com/xerox-xc1020-3433-d.html .

Some other sites list the supplies but these list them as In Stock today.

I hope this helps.

Cindy Wells

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Streaks on copies on Xerox XC1020 which is 12 years old.


My Brother has been whining about a drum for over a year now, and still printing just fine. As long as it prints good, I say ignore it. If it stops completely, see if you can reset the drum counter to get it going again. These companies just want to get us to toss our machines as soon as possible. Google drum reset for your machine if you have to.

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1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

I have a Xerox xc1020. it will not work. when i turn it on it moans, and than will try and warm up for a long time. can you help me


Wait a minute. I just answered this question to your name for an M20.. On an XC1020, that is different. If that is moaning I strongly suspect the toner cartridge if it just sits there and chugs without faulting out. Could be the drum . If it were the motor on that machien it would fault out. Now it depends on the model.
If it is an XC1020, I very strongly suspect the toner cartridge.
Again, let me know,we will start at the toner and drum on that one.

Jan 22, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC1020 White Bands running across copied page 4" apart


The metering blades in those cartridges go bad and do not allow the ink to get to the page. Look at the front of the toner cartridge, is should be a solid consistent black all the way across, if its streaky, not consistent all the way across replace the toner.
The other problem could be a dirty laser. If replacing the toner doesnt work let me know, I will tell you how to remove and clean the laser.

Jan 16, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox Copier Model XC1020


if the paper is black and the copies are coming out there is a problem with
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2) the transfer unit--- the unit under the drum, with thin wires,

Jan 08, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC1020


1st you need to know what error code it is giving to know where the problem is coming from

Sep 23, 2008 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC 1020 copier code H4


With "H4" flashing press:
1.Clear button
2.Auto button then again

3.Clear button
4.Auto button

It should be done quickly. If it's done quickly enough all lights on display should go off.

5.Enter number 14 (as if you are making 14 copies).
6. Press START/COPY button.

The machine goes back to normal. If not, thermistor on the fuser (heater) should be replaced.

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2 Answers

Xerox xc1020


is it a printer/copier?
yes....do both prints and copies off the glass come out black?
yes...probably a problem in the drum/ CRU area
No- prints OK but copies black lift the lid and watch the exposure lamp...does it light up? does it move? Both of these scenarios would usually bring up a fault code, so I would still be inclined towards the drum unit.Pull the unit out and make sure no paper has sneaked up between the drum and the exposure slot, or even into the drum unit. another cause could be a broken corotron wire (very thin wire close to the drum usually behind a grid (charge grid) If it is a customer replacement drum unit (CRU) the charge grid will be built into the unit and will require the whole thing replacing.......

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