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It's more than likely the lower drum bearings. The sad news is they used to be covered by a ten year warranty that Sears took away because they were going broke changing the drum out. So if your washer is less than 10 years old the warranty will not save you and it will cost you between 2 and 3 hundred dollars. High efficiency washers, no matter the brand are pure junk. I've paid for mine twice in repairs. Grrrrrrrrrrrrr Good luck and maybe it's just something stuck under the disk at the bottom.
This isn't good. it's normally related to the tub bearing or spider brace on the inner/ outer tub. Both parts tend to be very costly. If its under a year old you will be covered in warranty.. if not it maybe time for a new machine. I have seen this on washer's as little as 14 month old. I'm not a front load washer fan because of this problem.
Yes, Sears repair just ordered one for mine. Entire tub due to bearings gone. Also just over 3 years old and ext warranty ran out in June. Final inspection before warranty was scheduled in June 2010. July the bearings are gone. Hmm wonder how they missed that? Anyway if you call for service, ask about the maintenence plan. Its way cheaper than labor and tub and u have another year for more issues with this piece of junk washer.
how old iss your washer? do you have an owners manual. because usually there is an extended factory warrenty on the tub and basket. the only thing you would have to pay for would be the labor. Call whirlpool if you do not have a owners manual to find out. the bearing is compressed in the tub. does it sound like an airplain taking off in your house that's usually it.
yes when the washer sounds like an airplane taking off during the spin cycle, it is a worn rear bearing. it does happen from the wrong type of soap being used. the suds from regular soap will destroy the seal and allow water to get into the rear bearings causing the bearing to fail and become noisy. HE type soaps have been recommended by the manufacturer for about 6-7 years now and you MUST use them to prevent this from happening. it can also happen with HE is you just use too much. now the good news... the inner tub has a lifetime warranty but the outertub, comes with seals and bearings, may only have a 5 year part only warranty. what you can do is to call frigidaire at the 800# and ask if they can check the warranty for you. a 3 year old and a 5 year old unit might be covered by a part warranty. if so then the labor to replace the tubs will be about 200-300 bucks. i know its a pricey repair but is certainly cheaper then buying a new washer. by the way, all front load washers will do this if you use the wrong soap.
To check for a bad bearing, open the door, pull back the door seal then grab the plastic outer tub with one hand and the inner basket with the other hand. If you can lift on the basket and wiggle up and down, the tub bearing is bad. If OK, the noise may be coming from the pump. The pump impeller may have come loose and is rubbing on the pump housing. To check impeller, remove the bottom access panel. There you will find a pump filter that you can unscrew and remove debris. UNSCREW AND DRAIN SLOWLY as there will be lots of water to catch.. Look inside the small hole of the pump and check impeller, it should be set back against the motor.
If bearing, check limited warranty.. bearing may still be covered...
if your machine is under 5 years old ...the machine is under warranty for parts only and is covered by hotpoint they will charge you for callout/ labour charge only..you need your date of purchase proof or go by the manufacturing date code inside the door the first two digits of eight.... this month is 73 so deduct the first two digits from that number eg if the digits were say 43 take that from 73 hence 30 months old from production my guess is the machine is pehaps 2 years old typicall failing for that model... .for you to buy the parts and do it yourself major stripdown! will cost you the same as their (hotpoints charge) so i would call them hope this helps