At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Talked with Xerox, was told to change the fuser unit. Did that, but it did not solve the problem. Still getting ghost images down the page. Xerox Phaser 6360N
Re: Xerox Phaser 6360N ghosting images on each page
Is it a ghost of the image or just a repeating defect? In the menu, there is a repeating defect information page that you can print out. Depending on the spacing of the defect, you can determine which component it is.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are the streaks evident when printing actual images? I was told by an experienced Xerox service tech that those solid-fill test pages can be misleading -- mine does the same but prints photos beautifully. I suggest printing some full page photos, check for the streaks. You've already done just about all you can.
is it also when you print blank pages after the 25-50 pages? if so it could be the fuser, if not it could be the imaging unit. Check your magenta imaging unit and fuser roller anyway. If any of them is dirty, replace them.
I had replaced the fuser - no improvement. I removed the fuser, imaging unit & transfer roller. CAREFULLY using a vacuum cleaner I cleaned all units and the internals of the printer, rotating the roller on the imaging unit to clean all parts. (Warning Place Imaging unit on paper as toner escapes) After a few test prints the page cleared and duplicate ghosting cleared.
I have the same problem with whatever color that used most. The Xerox sent its people over to fix it. However, the problem gets after a few days. Probably, it cannot handle large volume.
Are you using third party toner? That is one thing that causes that problem. Use only xerox toner.
The other thing is that your image unit could have come defected, if it was brand new. Try changing the image unit and that should fix that problem. Good luck. 016-1993-00 image unit & toner 016-1977-00
Most likely you need to replace the fuser. The teflon coating on the heat roll wears, when it does some of the ink sticks to the roller and winds up as a "ghost" image across the page.
It could be your imaging unit. But more likely is the fuser.
Let me know please.
Doubt it be the fuser(100 000life), "just magenta dots".... fuser would be "all smudged" or "black marks" , "the print rubs off" , "paper is creasing or jamming"
Can prove it by stopping a print (open door) when paper is1/2 way threw machine, you need to stop it before it goes threw the hot bit, so you can tell if the hot bit (fuser) puts the marks on the paper.
Transfer roller one would expect to effect whole print Smudged/Faint,uneven density
It will be the imaging unit ( 30 000 pagelife Ouch$ ) or possible leaking toner (if aftermarket)
Remove imaging unit and inspect film you should find image of lines, dots are usually chips or sticky stuff on drum surface, carefull no oily human fingers on surface please.
When stopping machine mid print and perfecting your timing, pull out the imaging unit and look at replica of your print notice if marked and where.
×