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Hi and welcome zarevg ! You can try an automatic update via the Device Manager where you select CD/DVDrom drives and double click on the drive's name . select driver and update driver , let Windows search the best available driver . You also can download the driver from here : Note : It seems there are no drivers beyond XP available . Best regards , Fanaudi
Try uninstalling the Driver in Device Manager: in XP or earlier: Start/Control Panel/System/Hardware Tab/Device Manager, or in Vista & 7: Start/Control Panel/Device Manager.
Once in Device Manager click on the + sign that is in front of 'DVD/CD ROM drives' to open it up, then right click on the model of the Optical Drive in question.
Click Properties/Driver Tab/Uninstall (Advanced) & this will remove the driver if it is corrupt. Restart your system & the Hardware Manager will recognise the Optical Drive & install the necessary Driver.
If this doesn't solve your dillema then I hope that you have a warranty. Good luck in trying.
dells r very funny, most hardware won't work with dells. your better off getting a clone or a no name brand from small computer place so u can add and modifiy your computer as new products comeout. try newegg.com or fryeselectronic.com great prices and can build your own computer
Dvd drives can read from both DVD and CD however due to technological limitations most DVD-ROM or RAM read up to slightly higher speeds for CDs than DVDs.
When burning DVDs professional companies that make prerecorded disks burn their disk at low speeds in an effort to achieve both compatibility and low errors, that is the reason their DVDs play on most DVD-ROMs. However DVDs me and you burn at home and work at high speeds are prone to errors and incompatibility with low reading speed drives.
As a result if your DVD-ROM has a low maximum reading speed then it can only read those prerecorded DVDs and only DVDs recorded at low speeds provided thre are not scratched.
I believe you managed to read those DVD movies if they were pre recorded.