Question about Gateway MX8711 Notebook

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I have a gateway wireless laptop.I am unable to print from my laptop to my dell desktop computer/printer.do you have any suggestions.It keeps rejecting stating unable to print from a remote location.please help.

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  • Robert Miller II May 11, 2010

    How is your printer setup to print? Is it shared through the desktop PC through a windows workgroup?

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Hello, do you use any antivirus program or firewall program? if so try to close them and try the printing. if that works you need to allow some ports in your firewalls.

you can also try to go start->run and write "cmd" hit enter
then write in the black command prompt ipconfig. look for you ip adress should be like 192.168.x.x check both computers IP.
try to ping the other: write in the command prompt "ping 192.168.x.x" and see if the other computer answers. get back to me and explain your network little bit more. have your printer ever worked?

Posted on Mar 10, 2009

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