Question about Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag top load washer won't pump water out=intermittent problem

Our Maytag top load washer rinses then starts spinning, but the pump doesn't turn on. It finishes the cycle to "off". but if you turn the knob to spin again or open the lid and shut it, the pump comes on. I'm not sure if it's the lid switch because it starts spinning which it wouldn't do if the lid wasn't shut, so I am wondering how the timer starts the pump at the right time while it is spinning.

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  • rennrob Mar 10, 2009

    It's a maytag MAV5000AWW

  • steve
    steve May 11, 2010

    This machine sounds like a Whirlpool not a Maytag.

    What is the model number?

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2 Answers

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  • Master
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If your lid switch was the problem I dont think (and I might be wrong) that it would spin in the first place.

Your pump may have a separate belt and it could be loose or worn out but this is on older models. The pump may not be turning or turning and not pumping. The pulley may be turning on the shaft and its not pumping. Give it a spin and see if you see it turning inside. If not replace it.

The motor and timmer sounds good because of the "spin" you discribed. So we are left with the pump or a filter if it has one.
Look in the lower section find the pump front right hand corner I believe. Trace the hose back up to the tub above nothing in between and you have eliminated the filter. I filter could be any shape but will either attach with 2 hoses or 1 hose and attached to the side or bottom of the outer tub.

I think your pump is probably stopped up, strings and lint especially if you have some older rugs, towels, and rags that are shedding or coming apart. You can try and clean it pretty easily Unplug. Then remove it and look inside it. Catch all the water you can and keep another towel close by. Examine the water. Looking for lint and the like. If its pretty clean looking and not turning freely look for signs of something wrapped up inside it.

Hope this helps. Please rate me accordingly and good luck.

Posted on Mar 10, 2009

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  • Maytag Master
  • 3,361 Answers

You have a belt driven pump on this machine.
Maytag redesigned the lid switch for this machine because of this problem.
Try a new lid switch first.
It is possible that the problem could originate from the timer. Which would mean a new timer.

I believe the lid switch will correct your problem.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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