Question about RIM BlackBerry Curve 8310 Smartphone
Every 10 days or so (recently even more often) my Blackberry Curve which I have been using for about 10 months, wipes clean the call log and all stored sms, inlcluding the ones I still haven't read and the ones I am receiving that day. If I miss calls when it happens, it wipes the missed calls log as welll, which is extremely inconvenient when I use it as a business phone.
It doesn't affect the received emails.
I would like to know if that is fixable and how shall go about it.
Thanks in advance!
The blackberry curve is a somewhat complicated phone (advanced/intricate). try going to your main message screen and pressing the put with the dots on it to the left of the roller ball. select options and go to general options. at the very bottom there should be an option labeled "keep messages". here you can decide how long to keep "messages" or "alerts" on your device for a period of time that will be at your personal discretion.
Good Luck and i hope thats what you needed to hear!!
hint: if the device is set to 15days, this is more than likely the fix you need!!!
Posted on Mar 10, 2009
I was thinking that you have Corporate IT security on your phone and it resets your logs. However since you said you got it new from a reputable place, I am kind of puzzled. Any solution to fix this issue involves a lot of work to either reflash your phone or remove the IT. It would be best to replace it at the Store if that option is available to you
Posted on Mar 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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