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System shutting down

I have a lenovo Y500 laptop and the system gets powered off all of a sudden. I scanned for virus with Norton 2009 it does not have any virus. Please help me in resolving the issue. OS - Windows XP.

I also have one more question, do i need to format and break partition to increase the space in the C Drive?

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  • shravankpand Mar 10, 2009

    No ... the computer is not getting hot and i use the Windows XP

  • RescueTechLA
    RescueTechLA May 11, 2010

    Does the computer feel hot?

    Which operating system are you using?

×

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Hi friend i adivice you to change you antivirus to avira antivir
and scan it again

if the unsolved

format you pc

Posted on Sep 01, 2009

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Hi,

you can try to connect it direclty to the power outlet without using the battery,if its still the same,theres a possiblity that the problem is with the power supply or the motherboard itself

Yes,for you to be able to increase the space in drive C,you need to format and break partition specially if you have two or more of it

Posted on Jul 18, 2010

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Jst format the os nd install a fresh copy xp u will surely get a good result ....

Posted on Sep 01, 2009

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My lenovo G460 shuts down unexpectedly


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If you believe a virus may be the cause of your laptop's shutdown problem, run a virus scan on the system to find out if any exist.



if your laptop keeps shutting off


If your laptop suddenly shuts itself off for no apparent reason, there are several factors that can contribute to the problem.


When you troubleshoot the laptop, remember that it is also possible for a combination of causes to be at work.

Excessive Heat


Keep Cool


All newer laptops have built-in heat sensors that shut the computer off when it exceeds a pre-set temperature threshold. Install and run a temperature monitoring utility to determine whether the laptop is overheating.

might be getting hot

check you CPU make sure its securely seated and has thermal grease

http://www.hardwaresecrets.com/article/Thermal-Compound-Roundup-February-2012/1490


Hardware Issues


If you replaced or installed new hardware in your laptop, use the device management utility to review if there are any resource conflict or failure reports. You can also remove unnecessary hardware and run the laptop to see if the problem persists. If it doesn't, reinstall each hardware component and re-test until the laptop fails.


Operating System Issues


The operating system start-up controls can affect how the laptop performs.

Follow the operating system developer's instructions for entering the start-up program, and confirm that the settings are what your laptop requires.


Power Supply


If your laptop is not getting the correct power it requires, it will shut down completely. Test the current of any outlets you use with your computer, employ a surge protector to ensure steady current, and confirm that the power supply itself is not defective.

Battery


Failing batteries can produce unexpected laptop shutdowns.

Use a battery monitoring utility to determine whether or not the battery is healthy and replace it if it isn't.


Malware


Unfortunately, rootkits and viruses can cause your laptop to shut down without warning.


You will probably have to take the hard drive out of the laptop to be able to scan it fully and remove any malware that is installed, or the laptop will shut down before the scan and repair can finish.

http://www.malwarebytes.org/mbam.php


Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight.


http://www.spybot.info/en/index.html


Spybot Search & Destroy 1.6.2 is a very good, FREE Anti-Spyware Program.

Download, install and update it.

Then SCAN with it.

Update it, and scan your System once a fortnight.



Hope this helps


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1 Answer

The laptop does n my laptop does not shut down.it shows the screen"windows is shutting down" but does not shut down completely.pls suggest.


Hello,
this problem shows that the operating system may attacked with virus or gone corrupt by any other mean, following actions are suggested:-
1. Scan computer with latest anti virus 2. Re-installation of operating system is recommended if the 1st option not worked
good luck
Do rate the solution if got help

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