Question about Cuisinart DCC-2000

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Have had two, both have gone bad!!

We have had two of these units. The first one went bad after about a year. It was the switch on the front that was bad on that unit. The second unit is less than six months old and is only brewing a portion of the water that is put in the unit. THESE UNITS ARE JUNK SO WITH ALL THE NEGATIVE USER REVIEWS ON THIS UNIT WE WILL NOT BUY ANOTHER CUSINART EVER OF NONE OF THEIR MODELS. Sometimes Cheaper May Just Be Better!!

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  • Anonymous Apr 06, 2009

    I purchased two units and both leaked water. I contacted Cuisinart to inform them they have a defective product.

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These units definitely seem to have more problems than any of the other Cuisinart coffeemakers. With your most recent problem, I would go ahead and brew half a caraffe worth of vinegar through the machine, just like it was coffee. Then run plain water through the unit to clear out the water. These models need to be cleaned with vinegar/water about once a month.

You might have a deeper problem. A hose could have came loose/leaked inside the machine, spilling water over the electronics. If this happened, then it is just a matter of time before it fails again.

If this second machine fails, ask Cuisinart if you can get one of their other coffeemakers instead of this one. I would reccomend a DGB-550BK, DCC-1200BCH, or several others. Unfortunately, they don't have another caraffe-less unit like this one.

Posted on Mar 20, 2009

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