Question about Epson AcuLaser C1900 Printer

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Epson aculaser c1900 error code e014

I have had the above error code appear after a jam B which has now cleared. I am left with poor print quality of black tints and all yellows. Any ideas would be appreciated...Thanks

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  • Gary Knight Mar 23, 2009

    Thanks for your help tigertail. Unfortunately it did not fix the problem. Black tints are barely visible when printing a colour document, but when I change the properties settings to print black only the greyscale images print OK, but the text in black tints print out in solid black. Also noticed all yellows are very faint. Cyan and magenta good and all toner levels are half full. The problems all started after removing jammed paper from the rear.

    Any help will be appreciated.

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Error code 014 indicates that the cooling fan on the power supply board is not operating when the printer is switched on. Does n't explain the poor print quality though. I suspect it is a worn 2nd BTR roller (the black foam coloured roller inside the rear door). To check this send a coloured print through and press hard against the rear door during printing. If the print quality improves then it is a worn roller, if it doesn't let us know and we'll try something else.

Please take a moment to rate this solution. Thanks.

Posted on Mar 11, 2009

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