Question about Maytag MSD2756G Side by Side Refrigerator

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Freezer not properly defrosting

We have a Maytag Side by Side Refrigerator SS2, Model MSD2757AE which doesn't defrost properly and ice builds up in the back of freezer which in turn doesn't keep the refrigerator part cold. We have had numerous service calls and problem still continues. We have been told the board could be bad but can't find a part number to obtain one if this is the problem. We have to defrost manually about every 10 days.

Thanks for any help to solve this problem.

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On the adaptive defrost control board...cut the orange/white wire.
This will put the board into a standard 8 hour defrost cycle.

Posted on Mar 10, 2009

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Maytag side by side msd264rheb freezer works frig isn't cold. We found ice on bottom freezer side and did melt it with a hair dryer. Frig vent is letting in, now a little cool air, but not a lot.


If you found ice in the freezer then there is usually a lot more behind the back plate. If you let it defrost completely it should work good for a couple days until the ice builds up again. you more than likely have a deefrost issue. There are usually nthree components in a typical defrost circiut. The heater, defrost thermostat and a defrost timer or control. one or those is bad.

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It sounds like your freezers' evaporator coils are not defrosting normally.At least once a day ,a refrigerator automatically defrosts the coils in the rear of the freezer compartment.In most cases ,the electric heater that is activated by a timer circuit,comes on and melts any ice buildup .If that heater doesn't come on for several days,the ice builds up into a solid block,and it doesnt allow any air to pass thru to the refrigerator side of you box.

Nov 14, 2012 | Maytag Refrigerators

1 Answer

Ice building up in bottom of freezer, of side by side maytag


Hello there,
When you are experiencing ice build up in your refrigerator, it simply is due to a faulty defrost unit. The defrost unit is composed o9f the defrost timer, defrost thermostat and the defrost heater. Once the freezer is building up ice, the defrost unit turns on the heater, then the defrost thermostat turns off the compressor while the defrost timer, settings the routine timing for the activity.
Once a component out of the three develops a fault, the routine is stopped and then ice begins to build up in the back of the freezer or at the bottom depending on the type of refrigerator it is.
The solution to the problem is for you to have the defrost timer, defrost heater and defrost thermostat tested, that way you will be able to tell the faulty component and replace it with a new one.
To carry out the testing and replacing of these components, please read this tips, it will guide you on testing the components and replacing them.
Defrost thermostat http://www1.fixya.com/support/r10513592-test_defrost_thermostat http://www1.fixya.com/support/r10513650-replace_defrost_thermostat
Defrost timer http://www1.fixya.com/support/r10523722-test_defrost_timer http://www1.fixya.com/support/r10523742-replace_defrost_timer
defrost heater http://www1.fixya.com/support/r10523771-test_defrost_heater http://www1.fixya.com/support/r10523754-replace_defrost_heater
Hope this was helpful to you. All the best. Elect_Comp

Sep 26, 2011 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

I have a Maytag refrigerator with above freezer. Model # MTB1956AEB. All of a sudden, the freezer doesn't keep the food frozen. It still works, icecubes are frozen, but icecream is very soft, as if the...


It sounds like your defrost assembly has ceased to function and you have ice build up on the thermostat telling the freezer it is cold enough. Pull power. Take the food out of the freezer, remove shelves and bins, remove inside back cover. IF there is a lot of ice build up behind it then you can either leave the door open so that it will defrost or use a hair dryer to speed the process up.
Once the ice is cleared out, you can plug it up and see if things start working again. At least the freezing and getting cold part. If this worked then you will need to order the defrost assembly using the information from the information plate inside your refrigerator, then install it.

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Refrigerator not cold freezer working properly turned food section to max, cleaned coils


loook for ice build up in back of freezer . and if found you have a failed defrost system .. the coil is blocked with ice and this prevents the cold air form getting to the fresh food side . look at the heater in the back of freezer ... mm . if heater is ok then replace the adative defrost control . / a very common part failure .. mm

Sep 30, 2010 | Maytag 25.6 Cu. Ft. Side-by-Side...

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sounds like a defrost problem maytag has problems with the defrost thermostat use a hair dryer to melt the ice on the coils and see if the defrost thermostat is swelled up on the edge

Jun 30, 2009 | Maytag 25.6 cu. ft. Wide-By-Side...

1 Answer

Frige not cooling


Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer


  • The defrost thermostat (also called the bi-metal switch)


  • The defrost heater


If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.

Mar 24, 2009 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

Ice build up in freezer


Sounds like a defrost problem... need to pull back panel off in freezer and see if u have thick frost build up indicating... heaters, or defrost themostate bad.. could not bring up your model # SO dont know if maybe bad defrost timmer or if you have adaptive defrost control which could also be bad.

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