Question about Brother MFC 7420 All-In-One Laser Printer

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It doesn't scan

It always used to scan but now it just says connecting to PC but nothing happens

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Make sure the usb cord has not come loose at either end.

Posted on Apr 27, 2009

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My MF4350d won't scan. I has scanned in the past but now when I put the page to be scanned in and hit the scan button nothing happens.


Hi,
Unplug your usb from your pc. go in to uninstall programs,uninstal printer drivers and software.Reboot your pc. Reinstall drivers and software.Reboot pc. Connect your printer usb back into your pc and turn your printer on. This should work.

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I press scan but nothing happens I scan on cannon Mp 160 and I cant scan with my pc


Make sure the scanner is connected to your laptop/PC before you press 'scan' and is turned on.
Pressing the scan option will start Canan's software MP Navigator for scanning. You can also start MP Navigator on your PC and then start scanning directly from your program or from the printer button.

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I press Scan but nothing happens. How do I scan on Canon MP160?


Make sure the scanner is connected to your laptop/PC before you press 'scan'.
Pressing the scan option will start Canan's software MP Navigator for scanning. You can also start MP Navigator on your PC and then start scanning directly from your program or from the printer button.

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1 Answer

Display reads "connecting to PC" nothing happening


Was this function working fine before? When you choose Scan => To Email, what the device actually do is launch the scanning software and scan it and save to temporary folder THEN open your default OUTLOOK email account and creates a new mail with the scanned file attached to it. So it could be a scanning software error or low in memory since the process requires an amount of memory.

So you better try to Scan => To File and see if the scanning completes. If you have problem with it, then try to reinstall the program of your printer and scanner in one.

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Lexmark productivity studio 4800 series will not launch - last week I uninstalled and reinstalled. It would not connect wireless. But at least I could scan. This week I cannot even get the program to open....


I have always had problems with lexmark myself, they work fine for a month and then they just dont work correctly. Have you contacted lexmark's support?

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1 Answer

Scanner not working.


I had a simular problem with my HpScanner. What I found myself, was the computer stopped recongnizing the program after a few uses. Check your computer programs and see if it's still in. Then if its not, reload it, or simply restart/reboot your computer and see if it recongnizes it then. I believe its a glitch in the programing from the scanner itself. Also just always check if your connections are easily tugged on, may have come loose. They may look connected, but the littelest separation would cause it not to function either. Let me know what happens.

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Won't scan. Copies and prints. But the scan button does nothing.


Did you try scanning from your pc? I never use the printer scan button. Most scan buttons won't work without the "print center" program open as the scan always goes to the pc. I mostly use the windows scan program in the control panel. Try this.

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try uninstall the driver and insatll it after that reboot and connect printer!

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1 Answer

Scanner not being recognized


Knowing your PC-System would be helpful: Is it Win (and what version) or is it Mac?).

Did you connect to a USB-hub? This wont work! You have to connect directly to a USB-port of your PC.

Do connect only by a USB-cable NO longer than 2-3m!

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