- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unplug your usb from your pc. go in to uninstall programs,uninstal printer drivers and software.Reboot your pc. Reinstall drivers and software.Reboot pc. Connect your printer usb back into your pc and turn your printer on. This should work.
Make sure the scanner is connected to your laptop/PC before you press 'scan' and is turned on. Pressing the scan option will start Canan's software MP Navigator for scanning. You can also start MP Navigator on your PC and then start scanning directly from your program or from the printer button.
Make sure the scanner is connected to your laptop/PC before you press 'scan'.
Pressing the scan option will start Canan's software MP Navigator for scanning. You can also start MP Navigator on your PC and then start scanning directly from your program or from the printer button.
Was this function working fine before? When you choose Scan => To Email, what the device actually do is launch the scanning software and scan it and save to temporary folder THEN open your default OUTLOOK email account and creates a new mail with the scanned file attached to it. So it could be a scanning software error or low in memory since the process requires an amount of memory.
So you better try to Scan => To File and see if the scanning completes. If you have problem with it, then try to reinstall the program of your printer and scanner in one.
I had a simular problem with my HpScanner. What I found myself, was the computer stopped recongnizing the program after a few uses. Check your computer programs and see if it's still in. Then if its not, reload it, or simply restart/reboot your computer and see if it recongnizes it then. I believe its a glitch in the programing from the scanner itself. Also just always check if your connections are easily tugged on, may have come loose. They may look connected, but the littelest separation would cause it not to function either. Let me know what happens.
Did you try scanning from your pc? I never use the printer scan button. Most scan buttons won't work without the "print center" program open as the scan always goes to the pc. I mostly use the windows scan program in the control panel. Try this.