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No Networks Recognized when I upgraded to XP Pro

My work pc came with Windows XP Home edition. My office recently purchased XP Pro, and I upgraded. Now I am unable to use the internet. Our office uses an always on internet connection. When I go to Network Connections it doesn't show any networks. I have downloaded drivers, and that didn't work. The computer is a Compaq Presario 6000 desktop. Any idea how I can fix this problem?

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  • jessicacable Mar 10, 2009

    When I look under Ethernet Controller Properties under general it says "the drivers for this device are not installed (Code 28)". When I click on Driver and Update Driver it says "The hardware was not installed because the wizard cannot find the necessary software." The XP Pro cd-rom is in the disk drive during this process,

  • jessicacable Mar 10, 2009

    We are using a wired connection.

  • jessicacable Mar 10, 2009

    The direct link is not working:( And when I went to the hp website to download the drivers, it was not for the correct number. I do appreciate all of the help. Any other ideas?

  • Shakeel Muradali
    Shakeel Muradali May 11, 2010

    Hello,



    When you check in device manager, (start, control panel, system icon, devices, device manager), do you see network in the list? if not, you should atleast see "Other devices". THis would mean the correct drivers have not loaded. PLease advsie...

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The XP CD will not help in this matter. Download the network drivers from the link below and install them. That should solve your problem

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=434626

Posted on Mar 10, 2009

  • Shakeel Muradali
    Shakeel Muradali Mar 11, 2009

    The website should have the correct driver. What is the exact model and part number of your laptop?

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YOUR IT DEPT MAY NEED TO GIVE YOU A PASSWORD TO LOG ON FROM A REMOTE TERMINAL.RICHARDM69

Posted on Mar 10, 2009

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Are you using a wired or wireless connection?

Check the Device Manager to see if there are any missing drivers or yellow exclamation points.

Report back.

Posted on Mar 10, 2009

  • RescueTechLA
    RescueTechLA Mar 10, 2009

    Here's a DIRECT LINK to the driver.

    Just download and install.

    Let me know if you have any other problems or questions.

    Please don't forget to rate my solution FixYa.

    Thanks!


  • RescueTechLA
    RescueTechLA Mar 11, 2009

    Your computer is a Compaq Presario 6000 SERIES desktop which means you probably need to check the front of the computer or possibly the back for the exact model number.

    Then check the list for yours HERE and THEN download the correct Network driver.

    Let me know what happens.




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