Question about Microsoft Windows Vista Home Basic for PC

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Tosh. Satellite l45-s7423 running vista cannot connect to interne

Hi
my laptop has stopped connecting to the internet.
Suddenly a month ago, my toshiba satellite l45-s7423 running vista home stopped connecting to the internet.
it connects to my wireless modem, but the connection is only local (i.e. the laptop recognizes my wireless modem) but will not connect to the internet. Vista cannot identify the problem, and i have checked my modem-router and it is working ok- i checked that with the internet provider, but i also know because i have a desktop PC running xp which connects to the internet with no problems....
Is it the Vista?
how do i get it back to connect?
please help me, this is sooooooooooooo problematic and frustrating, and i have no money to pay other to fix this...................please help?!!!

kind regards

Posted by on

  • kurava22 Mar 11, 2009

    THanks vkcelik,

    but unfortunately that is not the problem, i do not run norton.

    i was running commodo firewall (and AVG as a antivirus), but have turned them both off, and still there is no connection, so i am pretty sure it is not my firewall.

    it is as if something in the modem does not allow an outbound connection to the internet, becuase my modem always recognizes wireless networks and connects to them, but the connection is only local.

    thanks for the info though.

    cheers

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A friend of mine had a similar problem for whole 6 months until i uninstalled Norton. So if you use Norton Antivirus use this tool to remove it:

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Posted on Mar 11, 2009

  • Veli Kerim Celik
    Veli Kerim Celik Mar 11, 2009

    If link doesn't work use this link: http://majorgeeks.com/Norton_Removal_Too...

  • Veli Kerim Celik
    Veli Kerim Celik Mar 11, 2009

    See if you experience the same problems using a Ubuntu Live CD.. Don't be afraid to try. It WILL NOT change anything on your existing operating system.


    1. Download the Live CD *.iso image:
      http://www.ubuntu.com/getubuntu/download
    2. Burn the image file to a CD or DVD with your choice of software. (You can use ImgBurn if don't software capable of doing that)
    3. Insert the burnt Live CD in your CD drive.
    4. Restart your machine.
    5. Go to the system BIOS and change the booting option to CD/DVD drive. (You have to be quick to go to the BIOS, else you will end up booting your existing OS.) Generally you have to press F2, F8, Delete or some specific key to go to system BIOS. Refer your system manual.
    6. Boot Ubuntu from the CD.
    7. Ubuntu Live CD will load and give you a screen to select what you want to do further. (You might have to wait 2-5 minutes depending upon your system to see this screen.)
    8. Select ‘Try Ubuntu...’. Don’t worry it won’t load Ubuntu on your machine and you won’t lose any data.
    9. It will take another 2-3 minutes to give you a desktop..

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