Question about HP LaserJet 3380 All-In-One Printer

1 Answer

Automatic document feed tears paper and jams in machine while trying to fax.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 152 Answers

Make sure the unit is clean, and free of debris on the feed rollers, also make sure you are using the appropriate size of paper for your printer. Make sure your paper is seated properly per the models needs. Make sure you don't have too much paper seated.

If these solutions do not help you resolve the issue, please contact HP, or search the HP help for more information pertaining to your printer. hp.com

Posted on May 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How to reset error 5100


Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.
80000294en_06kf10016_en_01.gif
2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.
80000294en_06kf10016_en_02.gif
4. Press [Stop].
The fax returns to standby mode.

Sep 24, 2013 | Canon FAX-JX200

1 Answer

How do I unjam a fax machine 1010


to clear document jam:
1 Open the front panel.
2 Carefully remove the jammed document.
3 Close the front panel firmly until it clicks
into place.

If the fax paper jams while you are receiving or printing, Remove jammed paper and press
Cancel appears in the message.

if the paper is jammed in the printing area
1 Remove the jammed paper by pulling it out
smoothly in the direction of the arrow as
shown.
If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.
2 Press Cancel.
3 If this was a fax, reprint the fax. For more
information, see reprinting faxes on
page 29.

if the paper is jammed in the paper feed
area
1 Remove the jammed paper as shown.
If the paper tears when it is being
removed check to ensure that no small
pieces have been left inside the machine.
2 Reload new paper with the print side
facing toward you.
3 Press Cancel when finished.

May 04, 2012 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Display says line error and print out says jam


• Check the connection. The cord from the TEL.LINE jack to the wall jack should be no longer than
six feet.
• Make sure there are no modem devices sharing the same telephone line.
• Check with the other party to make sure their fax machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different telephone line.
• If the problem still occurs, your fax machine may need service.
Clearing a jammed document
If the original document doesn't feed properly during transmission or copying,
or DOCUMENT JAMMED appears in the display, first try pressing start/memory . If
the document doesn't feed out, remove it as explained below.
Important:
Do not try to remove a jammed document without releasing it as explained
below. This may damage the feeder mechanism.

Jan 17, 2011 | Sharp UX A255 Plain Paper Thermal transfer...

1 Answer

My fax is having a problem feeding pages through the document feeder, it doesn't always grad the page, and if it doesn't get it, it acts like it has a paper jam, what is causing this?


Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

Sep 29, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

A paper jammed during a fax. i removed it. now,


When you removed the paper jam did the paper tear? mit have left piece of the orgnial document. Also open document feeder where you place the orginal check to see fot any problem. As for the cover does it look like something on the the door is broke, The actuator on the door Slab of plastic , that goes into a slot on the machine to accurate the door close sensor, if the sensor is not activated then the copier thinks the door is open even if it closed

Aug 26, 2009 | Office Equipment & Supplies

1 Answer

Can't fax or copy on brother mfc3240c machine


Sounds like you may have a small obstruction in the scanner feed. This would inhibit making copies and sending faxes. Lift this section up slightly to inspect for small pieces of paper or dust. Blowing it out with compressed air would also be a good idea.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

Ricoh C21SF Automatic Document Feeder (ADF)


Take a little soap and a little water and clean the gray feed tire that is located in the document feeder. Check for any paper obstructions. If the machine has had a lot of prints I would replace the feed tire.

http://www.websitetoolbox.com/mb/copierquestions

Sep 25, 2008 | Ricoh Aficio SP-C210SF Printer

1 Answer

Sharp F0-1460


"DOCUMENT JAM" refers to your original document that you are trying to send. Lift the top of the Automatic Document Feeder (ADF) and look for a tiny peice of torn paper. If not, look for a stuck sensor flag (might look like a small plastic finger). If still no go, clean the roller that feeds the original, it may be worn out and slick. Hope it helps Ed

Jul 13, 2007 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Fax machine jams or stops loading document for a copy or sending fax


try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Fax Machine Jams Everytime I Try to Load Paper...


Is it jamming at the document feeder, or in the blank paper tray? You may need to clean the feed rollers. Use a lint-free cloth (not paper) and some alcohol.

Dec 27, 2006 | Sharp UX-B20 Plain Paper Inkjet Fax

Not finding what you are looking for?
HP LaserJet 3380 All-In-One Printer Logo

Related Topics:

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

101466 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...