Question about HP LaserJet 3380 All-In-One Printer

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Automatic document feed tears paper and jams in machine while trying to fax.

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Make sure the unit is clean, and free of debris on the feed rollers, also make sure you are using the appropriate size of paper for your printer. Make sure your paper is seated properly per the models needs. Make sure you don't have too much paper seated.

If these solutions do not help you resolve the issue, please contact HP, or search the HP help for more information pertaining to your printer. hp.com

Posted on May 29, 2009

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My Canon MP530 indicates that I have a paper jam. There is no paper jam - I have checked and re-checked and turned it off and on several times and it is still reading that there is a paper jam. How do I...


Hello there You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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1 Answer

Paper jam while printing on BROTHER MFC-290C all-in-one


hey

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1 Answer

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Check if the ADF backing is tucked under the the ADF frame. You can view here http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf steps 7 & 8 on page 155.

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If u put stack of papers on the feeder, but it didnt pick well or paper jam occur, u need to check the feeder unit. Normally roller is wear and tear, foreign materials inside the feeder and etc will cause paper jam on feeder.

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Take a little soap and a little water and clean the gray feed tire that is located in the document feeder. Check for any paper obstructions. If the machine has had a lot of prints I would replace the feed tire.

http://www.websitetoolbox.com/mb/copierquestions

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I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?

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Hey I figured it out. On the top where you insert paper into the automatic document feeder you will notice a small switch. When paper is set in the tray the switch is pressed down. I noticed on mine that the switch had become stuck down. I just used a small push-pin and popped it up. Error message went away.

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Jamming of paper using the Automatic Document Feeder


You may have a really tiny paper jam. You need to open up unit to get access to feeder properly. Use a torch, jams can be so small you can miss them. cheers lilacgerry

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