Question about Toshiba E-Studio 3511 Color Copier

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Call for service

Total count 22880

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  • Church_Boy21 May 20, 2009

    Everytime i try to print a few pages in color the copier stop at the 2 page and the call for service message pops-up. what do i do?

  • Andrew Houle May 11, 2010

    There should be a letter followed by a 3 digit code in the upper right corner of the display when it is saying call for service. Must have that to help you.

    Andrew


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  • 10 Answers

Hold down "C" key it should show you the error code

Posted on May 19, 2009

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2 Answers

How do I get a meter reading of number of copies?


Here you go.

  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

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    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
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    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
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1 Answer

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4 Answers

I wish to read the total copy count on Xerox WorkCentre M15i


You have to print out the meter report.
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    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
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1 Answer

Page count


If you don't have the paper manual, check out the manual on Konica-Minolta's website: DI151 User Manual

From page 4-2 and following of the paper manual or page 48 and following of the PDF document: When 12,345 shows on the Total Count display: <the readout shows:> ct 01 23 45
When 1,234 shows on the PM count display: <the readout shows:> CP 00 12 34

To select a Total Check function: Press and hold the Clear/Stop key for three seconds. The total count will be displayed. Press and hold the Clear/Stop key again for three seconds to display the PM count. Press the Clear/Stop key to return to the previous status mode.

From the way it's written in the manual (I've never seen this machine), it sounds like the readout will pop up
ct
01
23
45
ct
... etc., so you may need to have something to take notes on.

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after replaceing the developer you have to clear the counter by going into service mode for techs and clear the total count for the developer to do this you need the service manual.

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