Question about Apple AirPort Extreme Router

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Airport extreme / Windows XP with VPN problem

I recently purchased an Airport Extreme N Router for use with a personnel MacBook Pro and an HP Laptop. I set up the router and both laptops can connect to the router for internet use with no problems (wireless and wireline).
However, I work remotely from home using the HP laptop with Windows XP, connecting to my work server through a Cisco VPN Client.
Everything worked fine with the VPN when i was using a Linksys router. Now that i've installed the Airport Extreme, i am able to connect with the VPN but it bumps me off periodically about every 15 minutes. The intenet works fine but the VPN continues to lose its connection.

The odd thing is that I am hardwired to the HP "through the Aireport Extreme" so i am not using the wireless feature. I've tried using both wireLESS and wireLINE but either way the router is conflicting with the VPN.

If i bypass the Airport Extreme and hardwire direct to the Comcast Modem off course the problem goes away and the VPN stays connected for days.

What is the issue with the Airport Extreme and the VPN Client on the Windows machine? IP address conflict?

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  • Anonymous Mar 27, 2009

    I have exactly the same issue... does anyone know a work around?

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  • 160 Answers

Have you reset the airport extreme? theres a tiny hole you can push in w a paperclip. Also, do you have the latest firmware?

Posted on Aug 26, 2009

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HP Elitebook and Apple Extreme wireless connection isssue.


You may want to see if you are able to change the preamble on computer and the router to use short preamble. If you are using Windows you can go to the network connections to check the advance properties of your wireless card. As for the Apple Airport Extreme you will have to contact Apple for information if your router can change the preamble.

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Is too short for her MacBook Pro. -Thanks.


I would recommend purchasing a newer router that is more powerful. The Apple Airport Extreme is a fantastic router. If none of these choices work then you can either connect your Macbook via ethernet or move it closer to your router. here is the Apple Airport Extreme. http://store.apple.com/us/product/MC340LL/A/AirPort-Extreme?mco=MTY3ODQ5OTY

Dec 19, 2010 | Linksys WRT54G Wireless-G 802.11g...

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I have a macbook and a pc with a cable modem and an airport extreme. I want to hook them both up so I can use the internet at the same time on the pc and the macbook. How do I do this or hook it up?


Not sure what you have tried yet, so I'll suggest the first thing to try ...
The cable modem will have an ethernet jack on it for "LAN" - you will need an ethernet cable ... plug the cable into this jack .. and the other end of the cable into the airport extreme .. and then power up the airport extreme .. if the airport extreme is new, it will set itself up automatically .. if not new, it might still set itself up automatically - look for a green light on the extreme ... if you have a green light you should be in good shape
Of course your computers have to be in range, say within about 100 feet of the extreme to pick up its wireless signal.
In the MacBook, make sure Airport is turned on - in System Preferences under Network.
Your MacBook should figure things out all by itself and you should be able to connect to the Internet.
On the PC, you'll need a wireless card if you don't already have one ...

You should be able to use the internet simultaneously and each computer should be able to share files if you want to try that (file sharing is turned off by default on the Mac, not sure about the PC)

Good luck!

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Dec 19, 2009 | Apple AirPort Extreme Router

1 Answer

My son has a macbook pro and every time he opens his browser it knocks out the router, a netgear wgt624, and the signal is dropped


Wow, I've heard of Apple Mac's being evil before, but never heard of one knocking out a whole wireless router.

The technology used by Apple Mac and everybody else is really the same. I can't think of a reason for a macbook pro to cause a router to actually stop transmitting signal?

Try a different wireless router ... see if it zaps that one too. If so take the Apple back to the store or to your church for an exorcism.

Newer Apple Mac may have Airport Pro ... with 2.4Ghz and 5Ghz frequency bands in it. It won't have such an amazing amount of power coming out of it that it can zap (like star wars) a wireless router.

By the way Airport Extreme is a very nice wireless router ... and it should play nice both with Apple Mac's and every other kind of computer. And you can link more than one of them wirelessly.

Nov 22, 2009 | NetGear WGT624 Wireless Router

3 Answers

Have a windows xp desktop,and a apple macbook pro.what ROUTER


Buy a Wireless Router.
Select any of this following:
LinkSys
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NETGEAR
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Belkin
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D-Link
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Good luck!

Sep 23, 2009 | Apple AirPort Extreme Router

1 Answer

Cannot get a PC to connect to my Airport Extreme BS


I had trouble connecting my PC to an airport network that my mac was working just fine on. I found this forum to get an "equivalent network password" and it worked great. The pictures were helpful too. Go to the Airport Utility and Then the "Base Station" header on your mac. Then select "Equivalent Network Password". It will be super long and lots of letters and numbers. Worked for me! Here is the forum: http://support.apple.com/kb/HT1790

Good luck, hope this helps!

Jun 17, 2009 | Apple AirPort Extreme Router

1 Answer

I want ot disable DHCP on apple extreme router. Because MS 2008 SBS R2 scans for DHCP servers and fails to config if found an other dhcp server (apple extreme)


1) Open Airport Utility (Applications/Utilities).
2) Select the Airport Extreme in the left hand panel and press Manual Setup
3) Choose Internet in the top menu bar
4) Change Connection Sharing to 'Off' (Bridge Mode.
Press update to restart the Airport and save the settings.

Mar 16, 2009 | Apple AirPort Extreme Router

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