Question about Palm Treo 650 Handheld

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I can't hear the caller but the caller can hear me!

When I place a call I don't hear the phone ringing or the caller picking up but the caller can hear me when the phone connects. My phone will ring when I am getting a call but when I try to answer, I hear nothing. Help!!!

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  • 173 Answers

Just need a new earpiece speaker or it simply needs to be adjusted into place. If there is no repair shop around you or you do not want to mess with it, then just buy a $20 bluetooth headset to bypass the whole earpiece.

Posted on Mar 11, 2009

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1 Answer

Phone rings but cant hear caller they can hear me


This is a problem that has to do with the speaker of the phone(not your loudspeaker but the small one). It is probably broken and as a result, there is no way you can hear your callers.
One way to confirm this is for you to put your call on loudspeaker when it comes in and you have picked it, if you can hear your caller then you are sure that the smaller speaker is faulty.
Also, you can try to use a very compatible earpiece or headset and see if you can hear your callers.
If this happens to be the case there is only one way you can get this to work and that is by sending it to a qualified repairer as the phone requires serious expertise so as not to damage it an further.
hope this solution helped solve your problem? please comment for more information and thank you for using the fixya.com website

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Your ear speaker is bad. You may need to replace it.. This one made by HTC. You can check on Ebay for replacement part. Other issue could be is the hardware part of the ear speaker may be broken or defected will cause loosing contact with the main circuit or you can say it is short. Only solution is open the phone and check for that area to see for any defective.

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