Question about Nokia E71 Smartphone

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Messaging Inbox And Outbox Issue

Ive got a problem with bout my inbox and outbox, ive got a certain freinds number saved in my fonebook but wheneva they text me their name does not come up in the inbox or outbox, only their full number appears, how can this be solved??

cheers.

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  • tb_17 Mar 10, 2009

    how would i go about doing the 2nd step as i have done the first but still no change?

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Hi im josh in cebu phils. Friend as a mobile phone technicians we have encountered a lot of this problem. Here are the things to do to solve your problem.
1. Try to check whether you haven't save the same numbers at your phone book because doing a such may cause this problem. Because when two numbers with the same file name are already save in.it will cause the memory to mislead which of the two would be displayed in the screen. remember all the numbers are save in the memory and everytime the number will send a message it will be registered to the memory and thats the time it will react the match number assigned to the filename designated to the number who sent and display the name on the screen. and if there are two numbers saved with same file name the software will discredit or discard the file name to be displayed thats why it appears only a number.
the best thing to do check the number and avoid duplication so that you may keep away such problem.
2. Check the phone setting display number and be sure it is enable to Name or Name and number format.
thats all friend good luck hope i helped you.

Posted on Mar 10, 2009

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