Question about HP Office Equipment & Supplies
Out of paper is usually a hardware problem.
Troubleshooting steps :
1. Clean the rollers of the printer and try to print again
2. Uninstall and reinstall the printer software. Please use the downloaded software
3. Reset the printer by unplugging the power cord at the back of the printer while it is still on. Then plug it back in within 50 seconds.
4. If this steps could not resolve the issue try calling the HP Technical support and help you troubleshoot the problem. They would instruct you to do the steps i have provided. And if the steps i have provided will not solve it they would instruct you to reset the printer. There are different ways of resetting your printer but it depends on the printer model. I know all the resets for HP printers but i do not know your printer model thats why I suggest that if the steps i have given you will not solve it call HP 1-800-474-6836.
Posted on Mar 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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