Question about Kenmore 3.2 cu. ft. Plus Top Load Washer

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Water and soap under washing machine

I have noticed over the last several weeks that there is a leak that has become more often over the last several weeks. There is a tray underneath attached to the floor that is removable, I assume. This tray has now a complete layer of detergent and water or water and clorox 2 for colors. I dont know which it is or all 3 due to the color of the detergent/ clorox 2 being the same blue color. Is there something that I can do myself or is this more compliacted and requires a prfessional? Any help is appreciated. Thank you!

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  • yvonneandtim Mar 10, 2009

    THANK YOU SO MUCH FOR RESPONDING SO QUICKLY. MY HUSBAND WILL BE HOME IN THE MORNING SO HE WILL BE THE ONE TO LIFT THE WASHER AND BE ABLE TO LOOK UNDER WITH ME MOST LIKELY LOOKING UNDER. I WILL KEEP YOU POSTED.

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Plug off the mains power on wall. It could simply be that one of your hoses has become loose or has a tear. You have to examine this from wherever you get a good view. Then remove or refix, you need a grip clip plier if you cannot manage with an ordinary pair of pliers.

Sites for spares:
RepairClinic.com (which is good)
espares.co.uk
AppliancePartsPros.com


You can rate me.....a way of saying thk'u. Note: Stay off the professionals - they are only after your wallet $$ !!!

Posted on Mar 10, 2009

  • prem mathew Mar 10, 2009

    If it is soap and water it could be the big hose from under the tub or the hoses to the filter/pump. All these come at the lower part of machine.

    (We are gurus & not profs!!) Difference is big.! We look skywards, they look into your wallet.

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1 Answer

Water leaking out of soap dispenser?


Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

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The soap dispenser often gets blocked and you will have to remove it and clean away all the residual, built up soap.
It sounds like the drain plug in the base of the unit has become blocked and that is why the soap dispenser is filling with water. All the water SHOULD DRAIN THROUGH the dispenser when it washes the soap down into the washing machine.
Also sounds like your water or fabric softener is blocked too!

Take the plastic parts out and clean away all soap residues.

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GE whre5260e1ww zh133346g top load washer is leaking small amount from the bottom of the machine during wash cycle? I took the back of the machine off and the pump and motor assembly had broken off from...


Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
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The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
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  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

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