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Brush roller does not turn on bissell upright

My daughter's upright stopped picking up one day. When I laid it on its side and turned it on,the brushes would not move. She bought two new belts and I replaced the belt. There was either smoke or dust coming out when I turned it on.It's like the brushes are locked.

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Pull the brush out and pull the bearings off the ends. Clean everything up with rubbing alcohol. Put it back together. DO NOT OIL the bearings. Oil will make dust stick and jam the bearings again.

Posted on Mar 10, 2009

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Brushes will not turn


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.


You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?page=3&q=bissell&type=product

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Apr 17, 2014 | Bissell 9200 Upright Vacuum

1 Answer

My bissell proheat 2x 8920 has poor suction and wont spray water


take a tooth brush to the very back of the roller and u will free the dirt in the small holes at back

Mar 22, 2013 | Bissell ProHeat 2X Upright Deep Cleaner,...

1 Answer

Bissell cyclone pet hair earser-how do I get the brush to stop turning when using the attachments? I burned my carpet and melted the bristles on the brush. I just replaced with new brush and belt but I...


Ms. Williamson-
It seem the your micro switch is broken. This is the switch that tells the vacuum that it is upright and that the roller motor should be turned off. if you have only had the vacuum for a few months then i would take it in to a Bissell Authorized Dealer. every vacuum has at least a 1 year warranty. so it should still be covered under warranty, if you have you proof of purchase that would be the best!
I suggest going to Bissell.com and plugging your address to there store service locator. So that way you can get this problem taken care of and that you dont burn your carpet again and ruin your roller brush and belt.
Have a great day!

Sep 19, 2011 | Vacuums

3 Answers

Anyone know why my Bissell Proheat 2X Turbo Model 9300's brushes won't turn anymore


If the Brushes don't rotate, & you have two brushes; 1). Turn unit on side. ( Make sure unit is up-pluged) 2). Rotate the front brush roller, if the second roller moves at same time, 3). Locate a small ribbed belt that goes from the further back roller, to a small ribbed pully. (Gates belt #177-3m5) ( on side under a clear cover) The belt may not be broken, but may have carpet fuzz / lint covering the belt ribs, causing the belt to slip. If that belt is OK and you find that the small pully doesn't turn the belt/rollers, the problem is with a small internal direct drive motor, that drives the brush rollers. At this point return the unit, as Bissell has a design defect & is using cheap parts.

Nov 04, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

It makes a very loud noise and doesnt pick up much


When they make noise like that there is usually an issue with the drive system (the belt and roller brush). I would try cleaning off the roller brush and putting a new belt on. You can access the roller brush and belt by turning the vacuum over so the brush faces up. There is a cover plate over the roller brush which can be removed by removing the (4) phillips screws. with the cover plate off, you can remove the brush and old belt. clean the brush off really good and put it back with a new belt. This is normal maintenence for this model and should be done every 6 months.
You can get the replacement belt here:

http://www.vacbelts.com/bissell-powerforce-belt.htm

Oct 24, 2009 | Bissell 6594 PowerForce Bagless Upright...

1 Answer

Brushes won't turn and vacuum will not pick up sprayed cleaner


There's a Capt. Obvious fix to check before you go any farther. Like many vacuum cleaners, the brushes on the Bissell carpet cleaners, by design, only spin when the handle is not locked in the upright position, so be sure to plug it in, turn it on, and depress the foot pedal to lower the handle while watching the brushes one more time to be sure that the fix isn't that easy.

If the brushes still won't spin with the handle in the unlocked position, lift the handle back up into the locked position, power off and unplug the Bissell, and look down and see if either of the two belts that make the brushes spin are broken, as a broken belt, or a belt that's come off the track, is the next most likely problem. Both belts must be unbroken and in the right place for the roller brushes to spin.

These belts can be seen in the clear plastic pieces on either end of the roller brushes. If you're having trouble locating them, **with the Bissell unplugged so the brushes won't suddenly start spinning and hurt your hand**, try spinning the brushes with your fingers while watching for the belts. They're black, about the thickness of two quarters, and the bigger one of the two (on the left end of the roller brushes, as you face the front of the Bissell), is just big enough to fit around both roller brushes. The smaller belt, goes around the back roller brush on the right and to a smaller cog wheel behind it. If you see a broken belt, or a belt off the track, that's your problem.

Here's a video you can watch for free on Bissell's website that tells how to replace a belt. I'm sure the belts can be ordered online somewhere or found at some Bissell dealers or repair shops. Note, again, the two belts are different. If only one is broken, be sure to order the correct one.
http://cache.vendaria.com/vpop/VpopV6.html?ct=13&ctname=CT630X556D630X390&fw=630&fh=556&logo=49&fv=10&ap=vnd_bissell_change_belt_proheat_2x&purl=MAIN_bissell_change_belt_proheat_2x&iid=sbpgzLIuvIlJlJquLvumgwqKqvIqvv&bg=ffffff&nm=BZOpener&curl=&err=0&title=Bissell&tp

If the belts are intact and in the right place, does the metal cog wheel behind the roller brush right turn when the Bissell is on and the handle is dropped? If not, then the motor that turns that cog wheel must be burned out.

Jun 08, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

Bissell proheat turbo 2x upright cleaner -how do I reassmeble?



Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

(In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)


Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

Put a small silver washer on the right end of the silver rod passing through the back roller brush.

NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

Good luck!

May 31, 2009 | Bissell 1699 ProHeat Clear View Upright...

1 Answer

Roller brush doesn't turn


Sounds like the belt is maybe slipping did it brake the new belt as well?

Mar 10, 2009 | Vacuums

1 Answer

Roller brushes siop after a couple of seconds


Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
87uyf

Jan 17, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

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