That`s most likely your problem. When left uncharged for that long of a period,the batteries will discharge below 12 voltDC. The charger only recognizes 12 volts and up. So the charger can`t bring your batteries back up over 12 volts. You will need to get them on a slow charger,like a car charger or have them replaced. If you know someone or have a voltmeter,set it on DC and check each battery.
If it is below 12 VDC,they need to be put on a slow charger or replaced.
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Remove the batteries .. Every Chair is different .. but if the batteries aren't charging it's probably that they were left uncharged for a time and they dropped down enough that the charger dosn't recognize them .. If they drop down below around 6 volts the charger won't charge them ... I have taken batteries out and charged them individualy with a car charger .. but they never come back .. at best half life.
Joe See my tips on charging batteries No you don't have to leave the chair on when charging. Charge overnite after using it during the day. Always have the charger off when plugging it into the chair and unplugging from the chair. The charger you have doesn't have an on/off switch so get a power strip with the on/off switch, plug that into the wall and plug your charger into the strip use the switch on the strip to turn the charger on and off this will save you having to plug and unplug the charger rom the wall. Always store or put the chair up fully charged. If you don't use the cair daily charge at least once a week. It takes 9-10 chargings to get the batteries operating at 100% so use the chair and charge overnight while you sleep Never leave the charger on the chair more than 12 hours Hope this helps you
when you plug in the charger do you get any amp reading on the meter located at the rear of the chair near where the charger cord plugs into the chair. When you plug in the cord the meter should deflect and read 6 amps or so. If you aren't getting any deflection of the amp meter then either the batteries are dead or the charger is bad. If you have a voltmeter you can set it to 200 volts dc and plug the leads into the charger port located under the front of the joystick Plug the leads into the 2 outter holes of the port with the charger plugged into the wall you should be reading 27-30 volts. Unplug the charger and you will be reading the battery voltage and fully charged they should read 25-27+ volts. If you aren't reading 25-27 volts without the charger plugged in you will need new batteries( anything less than 10 volts will not let the chair turn on) if you aren't getting 27-30 volts with the charger plugged in then the charger is bad and you can get or borrow an off-board charger and charge the chair thru the joystick port Hope this helps
Angel the charger light should only turn green when the chair is fully charged. If you know the chair isn't fully charged then there is a problem with the charging system. if the circuit board in the joystick got wet then that is a serious problem. If you have a voltmeter you can check the battery voltage thru the charging port located under the front of your joystick Set the meter to 200 volts dc and plug the leads into the 2 outter holes of the charger port. Fully charged you should read 27-30 volts if you aren't getting any reading then the batteries are completly dead or there is a problem with the charging circuit (the reason you are getting a green light on the charger) The joystick will have to be replaced sorry If Medicare paid for your chair then they will pay 80% of the repair costs to get your chair working again If they did contact Roadrunner Mobility @ 1-800-467-2668 to get it fixed thru Medicare Hope this helps
super hmmm new batteries? well I would check the battery connections because you should be getting power to the joystick. The charger is providing power thru your joystick to be able to turn it on. Now when you plug in the charger are you getting any movement on the meter at the rear of the chair? If not but staying at zero then the charger is not charging the batteries and your batteries are not hooked up correctly. You will have to remove the seat and cover over the base to have access to the batteries check all the connections and make sure that if the plugs are colored that the red and white plug is plugged into the red and white plug going to the front of the chair and that the black and white plug is plugged into the black and white plug going to the front of the chair. If the wiring is ok then get a meter and read the voltage across each battery they should read 13+ volts fully charged. Plug in the charger and read the voltage at the batteries again if charging then you should read 16+ volts. If the voltage doesn't change then the charger isn't working correctly and if reading a good voltage then the batteries are bad and need to be replaced. Hope this helps
Phil the red means battery is low and the green is a speed limit code because of the low battery if you have charged your batteries and you still get the red then you need to check the charger after charging all night does the yellow light on the charger turn green? if when you first plug in the charger if the red light is on and the other light is green then there is a problem with the wiring or connection to the batteries from the charger and you aren't charging the batteries. if when you plug the charger in and you get a red and yellow light then the charger is working but you don't ever ge a green light and the battery level gauge is still showing red then you need to replace the batteries Hope this helps
Don your charger is probably not charging the batteries. When you charge your chair overnite the charger should have a red and green light showing charge complete. When you first plug it in the lights should be red and yellow. If you are getting a red and green light when you first plug it in then there is a problem with the charger or with the charging circuit to the batteries. You should have a charger port on the battery box try plugging the charger into that port and see if you can get the batteries charged. When you do you should have a red and yellow light on the charger changing to red and green when fully charged. Hope this helps