Question about Bose 3·2·1 II System

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My bose 321 won't play DVD only CD

When i load a DVD it only say loading for about 5 minutes and then it will say no disc insert disc

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Your problem is very easy just open the unit and replace a new one lens or maybe if you dont understand just text me and i help you without any cost 09202838700 challenger3_73@yahoo.com

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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DVD NOT RECEIVING DVD DISCS


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that is the laser lens , it is dirty,
you will have to cleaned use a q tips with wood alcool
dont aply to much pressure on it while wiping it
its should works if it not
that is the laser it self replaced the laser assembly
hope that will help
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Disc won't load. Get


there a problem of the DVD disc...

try to insert another disc..

if "wrong disc" message appear again...

insert the Disc Cleaner of the DVD.. so that you can clean the lens surface of the DVD Player...

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DVD need replesment of optical lens,then its ok

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check another disk.
or your dvd lens is weak to read dvd
i think it can read cds now.

if not, try to update firm ware or your dvd.


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unplug the unit and wait 5 minutes and plug it back in. See if that helps

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I have the same problem with some of the Discs I have burned. Most people say the power supply, but I have 2 of these units so I swapped the power supply to see if that was it. The problem stayed in the one machine, ruling out the power supply.

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