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the water solenoid valve for the water dispenser is separate from the icemaker water supply solenoid valve . get to the icemaker water supply solenoid and test it if it works alright . unplug the fridge from wall outlet do not close water supply valve. disconnect water tube connection on the water discharge side of the icemaker water supply solenoid valve . pull - out power supply connection of the solenoid coil . connect solenoid valve directly to wall outlet. a faint click should be audible and water should come out from where the tube was removed -- from the water supply discharge side. if no water is coming out with the solenoid plug in , then the solenoid is faulty. but if water comes while solenoid is powered -on , check the position of the icemaker lever. if it is on off position icemaker timer won't activate icemaker water supply valve..move icemaker lever to on and check for water pouring into the icemaker tray' if no water comes out . change the icemaker timer. thanks.
Refrigerator - Icemaker Not Dispensing,or Not Making Ice
Check that the feeler arm on the icemaker is in the down position and is not blocked.
If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker.
For more information on the causes of new icemakers not making ice.
For more information on normal ice production.
Side by Side models:
The filter may be loaded with sediment that can cause low water pressure.
The water pressure must be between 40 and 120 psi.
Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production).
Test the water pressure:
Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate.
If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place.
If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced.
If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter.
If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator.
If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly.
Ice not Dispensing Due To Clumping Ice:
Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons:
Low food load:
The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting.
Lack of use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up.
If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production.
For more information on the causes of clumping cubes.
If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.
you might need to replace the icemaker or the freezer isnt getting cold enough for the icemaker to operate correctly. if freezer isnt getting cold enought for icemaker to operate correctly you should probably have it checked by a tech. if the icemaker isnt taking water you also could have a bad water valve
Three possible solutions for you.
1: No water coming in from inlet valve. Check voltage on inlet if you have voltage and no water then replace valve.
2:Icemaker not cycleing. Lift the arm on the icemaker to shut it off and leave it for about an hour. Come back in and turn the icemake back on by lowering the arm. If the icemaker does not begin a new cycle and the arm start rising then the problem is most likely an icemaker. Replace Icemaker
3:Refrigerator not cold enough. If the freezer is not getting cold enough the icemaker will not cycle. Check the temperature in the freezer and make sure it is getting down to 0 degrees. If not then you may have another problem with your refrigerator. I hope this helps you, Let me know if you have any other questions or symptoms. Mike
My ice maker on the Subzero 650 is up and running again. After checkig the tray and shutoff mechanism thoroughly I checked the display in the fridge aea and noticed a "service icemaker" indicator. I turned the icemaker off and then on again with no change. I then turned the power to the entire refridgerator/freezer unit off, waited ten seconds, and thurned it back on. This apparently must have reset some type of logic because the icemaker immediately began to cycle (ice ejector began to turn slowly) and then I heard the water soelenoid turn on to inject water into the ice trough. It's been 24 hours now and the icemaker tray is filling up nicely. I guess my icemaker just need to be rebooted. The miracles of modern technology. I appreciate the suggestions posted in response to my posting as well as the postings of others with similar issues as well as te corresponding suggestions. All of these together lead me to investigating areas that ultimately lead to resolution. I probably would have called for an expensive repairman if not for this forum. THANKYOU!
are u sure that model # Is right.. DOnt come up in any of my model data bases
Seems like u might of got a bad icemaker.. if the water is coming into the icemaker from the water valve..
icemaker has to have power, to do that... all funtions after that would be controled by the iceaker ..
The only other thing i can think of is your refrigerator has to be a certain temp to activate icemaker somewhere around 0 give or take some to be safe