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My home was treated for mold by an EPA company. They didn't tell me to cover my TV which was fairly new, and now I have stains on the screen which I cannot remove. I called Sony and they sent out an investigator and he said that the stains were almost green. I've tried many solutions to no avail. The TV is a Sony Vega 34 inch HD tube TV, not LCD or Plasma. Please help!!!!

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I would contact the company that treated your home.  If you can't get anywhere with them, file a complaint with the better business bureau

Posted on Mar 10, 2009

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What to do when you have a cracked LCD, LED or Plasma TV


Spending a ton of money on a new TV is the norm these days. Unfortunately televisions are not made like they used to be. Flat panel LCD, LED and Plasma TVs are very fragile. The picture area can be cracked by even light objects hitting the TV.

Once the picture is cracked there is no way to repair it. It needs to be replaced. TV manufacturers purchase LCD, LED and Plasma screens in large quanities and get a great price. When your local repair shop has to purchase a single replacement unit, you will often find it is as expensive if not more expensive then a new TV (if its even avaliable) when you factor in the labor costs. Usually you are better off replacing the TV with a brand new set the next time a good sale comes up then have it repaired.

You would think the TV's warranty or extended warranty you purchased would cover a cracked screen. Alas.. they don't. Every warranty I have ever read does not cover accidental damage. As soon as the repair person sees the screen is cracked, they will tell you the warranty does not cover it and you are out of luck.

While there isn't much hope for repairing your current TV, you can take some simple steps to protect your new TV from damage.

1. Mount the TV on the wall. Its a lot harder for little kids to hit the TV or throw something at the TV when it is mounted on the wall vs sitting on a stand.

2. Explain to the family how fragile the TV is. While this might seem obvious.. kids do know things until they are taught.

3. Wear the wrist strap while playing video games as recommended!

4. Pickup a tv screen protector from a company like TV Armor. They are designed to provide impact protection for the TV without affecting the picture.

Following these simple steps can keep you enjoying your new TV for many years to come even if you do have a budding baseball player at home.

on Jan 07, 2010 | Televison & Video

1 Answer

I purchased a 42inch hisense tv. And when we got it home and took it out of box it didn have the stand or remote in the box. It is sitting on the foam that came in the box. And beginning to be an eye sore....


NOT MUCH TO SAY HERE EXCEPT THAT IF THE TV REALLY WAS NEW TO THE STORE THEN EVERYTHING SHOULD HAVE BEEN THERE STAND AND ALL BUT I WOULD CALL THE TV COMPANY NOT WHO YOU BROUGHT IT FROM THEY DONT OPEN THE BOX THEY JUST SELL THE PRODUCT TO THE CUSTOMER.

Jan 04, 2013 | Televison & Video

1 Answer

There are 2 bright stains on the screen and low quality on Dish TV


Visit the site named 'Electro-help' for more details. Click this link. View it in "Timeslide" or "Flipcard" option, which can be selected from the drop down box menu by the [Sidebar] tag, at the top left corner of the display window. You can also click the [Home] tab to see the latest updates. It will make search easy. There are more than 1350 posts to different brand TVs now. Pull up older posts there or make a search by typing in the brand name of the device in the "Search Box", at the top right of the display window

Dec 04, 2012 | Westinghouse 46" Class LED 1080p 120Hz...

2 Answers

42' Sanyo Flat Screen Tv


An lcd screen cannot be repaired, only replaced and for a cost around what the went for when new. You can try looking on ebay or craigslist for the same model and swap parts. Had it happen to me, it sucks. Also your home owners insurance should cover it. Sorry thats all the help I can be.

Feb 04, 2009 | Sanyo 42 in. LCD TV

2 Answers

Cracked LCD


No, but if you get a storm with lightning and have many electronic items that are dead, they will cover all of them! The INS companies never come to your house to look. You call a TV repair shop for "dead lightning" receipts. Say you broke the screen moving it after it died.
If you purchase any electronics with an American Express card then American Express will cover it for 1 year after the Manufacturer warrenty expires!

Mar 24, 2008 | Protron PLTV-37 37 in. LCD Television

1 Answer

Looks like a water stain on screen


IT SHOULD NOT NEED A "REPAIR" PER SAY. HOWEVER, I OWN AN LCD TV, BUT NOT A PROTRON. YOU'RE GONNA FIND THIS PROBLEM WITH ALL LCD TV'S. IT SOUNDS LIKE IT IS SIMPLY DIRTY. THIS IS THE WAY YOU CLEAN YOUR SCREEN. IT IS VERY EASY AND FAST, AND YOU SHOULD HAVE THE SOLUTION IN YOUR KITCHEN AND BATHROOM. TAKE THE CLEANEST, MOST SOFT CLOTH YOU HAVE IN YOUR HOUSE. DAMPEN,NOT SOAK IT, WITH WATER, AND LIGHTLY RUB A SMALL SECTION OF THIS STAIN, AND SEE WHAT HAPPENS. IF THIS DOES NOT WORK, ADD A SMALL AMOUNT OF SIMPLE RUBBING ALCOHOL, AND TRY ANOTHER SMALL SPOT OF THE STAIN. IT SHOULD COME OFF. SOME OF MY "HI-TECH" FRIENDS USE STRAIGHT RUBBING ALCOHOL, AS IT HAS A TENDENCY TO EVAPORATE A LOT FASTER THAN WATER AND LESS LIKELY TO LEAVE ANY "WATER STAINS". HOWEVER, IF YOU CANNOT SEE THROUGH THIS STAIN, THEN YOU'RE BETTER OFF BUYING A NEW TV. SOUNDS LIKE SOME KIND OF LEAK OR MAYBE THE TV IS JUST NEVER SHUT OFF, THEREFORE BURNING IMAGES INTO THE SCREEN. FORTUNATELY, IF IT IS STILL UNDER WARRANTY, YOU MAY GET HELP THERE. MY FIANCE TOUCHED THE LCD SCREEN WITH HIS FINGERS, AND IF YOUR FINGERS ARE DIRTY, THEY WILL LEAVE OIL STAINS. PEOPLE DO SOMETHING TO A PRIZE POSSESSION IN YOUR HOUSE, DONT TELL YOU THEN ACT LIKE THEY DONT KNOW WHAT HAPPENED. ITS HILARIOUS. HOPEFULLY THE ISSUE YOU HAVE CAN BE FIXED BY YOU!

Jan 01, 2008 | Protron PLTV-32 Television

3 Answers

Pink Screen


You have the infamous "red cloud" as we call it and nothing you personally do will fix it. Here's what you need to do...we just went thgrough this about a month ago. Call Hitachi's customer RELATIONS department (not customer service) at 800-654-7013. Tell them what the TV is doing and that you believe you have a defective light engine. Now, they will initially act like they have not heard of this problem but they have. The will however give you the names of some certified dealers in your area to call. Once you have a tech out to confirm that you have a bad light engine (this will take the tech less than a minute once you turn the set on) call Hitachi's customer relations department back and tell them you have a bad light engine. All of a sudden, they will acknowlege the probelm exist and will Hitachi will call the dealer direct to confirm that's the problem.

Once they confirm the problem with the dealer you used directly, they will send out a brand new light engine and Hitachi will cover the cost.

Here's the kicker. If your TV is not still under warranty, ours was not, Hitachi will cover the part (cost around $1500) but you will have to pay for the install. Our install cost $400 but worth it to us on a $3600 TV that has been great up until the light engine issue. If you're still under warranty, Hitachi will cover the part and the install. DO NOT let any store or dealer tell you that you will have to pay for this part. Hitachi is replacing it with brand new light engines for free...you just pay the install.

Please deal only with the Hitachi customer RELATIONS department at the number I've listed above. That is the direct number to Hitachi's customer relations department. Hitachi customer service will not help you at all!

Once our light engine was replaced, and the tech replaced it in our home and did not have to take the TV to the shop, our TV is like brand new again! Good Luck:)

Dec 31, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

2 Answers

LONG BLACK MARKS


Try firmly rubbing them out with a non-lint cloth.

Oct 29, 2007 | Philips 32PF5320A 32 in. LCD Television

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