Question about RIM BlackBerry Curve 8310 Smartphone

1 Answer

Desktop manager not recognising connection

I connected my blackberry 8310 to my computer and it doesn't recognised it. Why?

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  • scean_barnsw Mar 14, 2009

    I did as instructed and the problem still exist.


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  • 408 Answers

Try uninstalling Desktop software.  Now reboot.  Install it again.  Reboot.  Now plug your phone in only after you have done this.  If that doesn't work, let me know and I will see what else I can do.

Posted on Mar 10, 2009

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1 Answer

My computer does not recognise my Blackberry 3G CDMA. Any special software?


You have to install Blackberry desktop manager software on your computer. Go on blackberry website and download appropriate BB desktop manager software and install it.

Feb 25, 2011 | Computers & Internet

1 Answer

My blackberry 8310 is not recognised when i connect to my pc with usb


hi

if your phone not connected properly means just check the connectivity settings in the settings of your mobile. if all are right means there will be some loose contact of the usb data cable.just try it in another system or kindly change the data cable of your mobile.if still any problem means just contact your service operator

thank you

Dec 17, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My Bold 2 9700 smartphone is showing blank screen with the message reload software 513. Also, the phone is not connecting to the desktop manager eith using the USB cable or through the Bluetooth.


Force a reset by loading version 5 desktop software on your laptop first and then connecting the BlackBerry to it. It may take some time for your pc to recognise that the BlackBerry is plugged in, so be patient!
When it connects, reload the firmware.

Oct 12, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

I have videos on my 8310 blackberry and i want to tranfer them to my desktop to play them.


Hi, Video files will be stored on memory card in blackberry, so please take the memory card and connect the memory card to computer. you will see a saperate drive in My Computer. Now you can transfer the video files to computer.
OR you can try another method. Please install latest version of Desktop Manager in your computer, connect blackberry using USB data cable, Then you can transafer the data, files, videos etc. If you dont have Desktop Manager software cd to install, you can donwlaod the software from blackberry.com. I hope this information will be helpful.

Nov 17, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

My blackberry curve 8310 was dead this morning when I woke up. I plugged it to the charger and charged the battery. The phone will not turn on. It tries to but will not boot up. I switched out the battery...


I hope battery is working fine,so try connecting this phone using USB cable to computer, and check wheather computer is recognising your device.still if its not working then you can go to nearest service center.

Oct 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Where can I get the RIM usb driver so that my 8310 can


Solution: First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Jun 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry 8310 dispaly JVM error 545 and 547 then it power off and never power on again. i tried relaoding it using the software but the pc does not recognise that it is connected. why?


http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10406&sliceId=SAL_Public&dialogID=96226826&stateId=0%200%2096222866
 
Here is the procedure to resolve:
 
Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
 
Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
 
Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager

Mar 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Memo on blackberry 8310


On 8310 the MemoPad may be located in the Applications folder on your Desktop. If you can not locate it, you should download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Jan 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Need Help


You will need to use the Desktop Manager in order to do this. You can download it from here:

http://na.blackberry.com/eng/services/desktop/

Once installed, do the following (instructions are based off of 4.6 version of Desktop Manager):
  1. Connect your BlackBerry to your computer via USB and open the Desktop Manager.
  2. Open the Backup and Restore section.
  3. Click on the Advanced button in the Advanced section.On the left-hand side the list of the device databases will show.
  4. Scroll down and select Address Book.
  5. Click the Clear button.
This will clear all contacts off the BlackBerry.

Sep 27, 2008 | AT&T BlackBerry Curve 8310 Cell Phone -...

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