Question about RIM BlackBerry Curve 8310 Smartphone

1 Answer

Desktop manager not recognising connection

I connected my blackberry 8310 to my computer and it doesn't recognised it. Why?

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  • scean_barnsw Mar 14, 2009

    I did as instructed and the problem still exist.


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Try uninstalling Desktop software.  Now reboot.  Install it again.  Reboot.  Now plug your phone in only after you have done this.  If that doesn't work, let me know and I will see what else I can do.

Posted on Mar 10, 2009

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1 Answer

My blackberry 8310 is not recognised when i connect to my pc with usb


hi

if your phone not connected properly means just check the connectivity settings in the settings of your mobile. if all are right means there will be some loose contact of the usb data cable.just try it in another system or kindly change the data cable of your mobile.if still any problem means just contact your service operator

thank you

Dec 17, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry curve 8310 was dead this morning when I woke up. I plugged it to the charger and charged the battery. The phone will not turn on. It tries to but will not boot up. I switched out the battery...


I hope battery is working fine,so try connecting this phone using USB cable to computer, and check wheather computer is recognising your device.still if its not working then you can go to nearest service center.

Oct 27, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Computer does not see bb pearl unable to install music on memory card


  • First you need to install Blackberry dektop manager then you need connect your blackberry to the computer.
  • (computer will recognise your device *if not try with different usb ports)
  • You can upload music files using media manager.
Have a great time

Oct 19, 2009 | RIM BlackBerry Pearl 8100

1 Answer

My blackberry 8310 show jvm error 102


Cause 1:- There is no MX record for the Internet domain associated with the BlackBerry Enterprise Server user. Error 1 appears.
Resolution:- Create an MX record for the Internet domain. Make sure the computer running the BlackBerry Manager is pointing to the correct DNS server.
Cause 2 :- Incorrect DNS settings
Resolution :- Ensure the computer running the BlackBerry Manager is configured with the correct DNS settings.
Cause 3 :- BlackBerry Manager is not allowed to make a direct SMTP connection to that mail server.
Resolution :- Configure the mail server referred in the MX record to allow the direct SMTP connection from the BlackBerry Manager.
Thanks for using fixya.

Oct 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Where can I get the RIM usb driver so that my 8310 can


Solution: First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Jun 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry 8310 dispaly JVM error 545 and 547 then it power off and never power on again. i tried relaoding it using the software but the pc does not recognise that it is connected. why?


http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10406&sliceId=SAL_Public&dialogID=96226826&stateId=0%200%2096222866
 
Here is the procedure to resolve:
 
Step #1
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
 
Step#2
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
 
Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.
Step#4
To perform a clean install of the BlackBerry Device Software, perform the following steps:
  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager

Mar 10, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Cannot browse from laptop with my bblackberry 7100


Try Solution - First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Feb 11, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Memo on blackberry 8310


On 8310 the MemoPad may be located in the Applications folder on your Desktop. If you can not locate it, you should download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Jan 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

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