Question about Canon PIXMA MX310 All-In-One Printer

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My canon mx310 is not accepting faxes - Canon PIXMA MX310 All-In-One Printer

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  • jdperrin Mar 16, 2009

    I can send a fax wifh no problems but i can't receive one,

    please help, James.

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  • 14 Answers

What do you mean by its not accepting faxes? Have you correctly set up the printer and do you have your phone line plugged into it? Some printer dont actually act as a fax machine, they tend to provide you with FAX software for your computer which automatically used the printer to simply print the document out when the software has received the fax, i would check first

Posted on Mar 12, 2009

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1 Answer

I need help setting up the fax option on my Canon Pixma mx310


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1 Answer

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Go to the Canon Website downloads and drivers for the MX310
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1 Answer

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With the document open, you click Print, then choose Cannon ...Fax.

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1 Answer

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Are you sure the phone cable is in the right jack? Look for the icons beside the 2 jacks - the one that looks like a phone connects to the phone. You should also apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

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