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There are water level adjustment screws behind the plastic cover of the ice maker to adjust the water level when it refills after dumping a tray of ice. When there is to high of a water level it spills over onto the cubes freezing them into a big block. Try to adjust the level of water. There is a arrow which tells you which way to turn the screw to get a smaller fill fixing the problem.
Most icemakers have a low voltage defrosting element wrapped around the ice shute to prevent the ice from freezing and jamming up. Carefully have a look for any disconnected wires or damage to the heating element. If the ice is getting "glued" together in the ice box itself, its likely that the water tray is overfilling and causing water to run down into the ice box. When it freezes, it freezes all the ice blocks together. In this case, you may need a new ice maker tray or ice maker water valve.
Open the freezer and remove the ice bucket. You should now see the tray were the ice cubes freeze, check to see if it is fractured or leaking and the position of the water outlet pipe to the ice tray. If the water pipe is firing water out of the tray just readjust it.
You probably have one of the following problems: A failed defrost system, meaning the defrost timer and/or element has gone out and your evaporator coil is frozen over; you are low on freon and this too will cause your evap coil to freeze over until the freon drops so low all cooling stops; . Unless you have gauges, a licence to buy freon and service valves (or a buddy with such) you are limited to what you can do. Here is my advice:1. unplug the frig and let it defrose over night, or unplug the frig and empty the freezer to remove the back cover to look for ice, a frozen fan and if so get your hair dryer out and melt the ice so you can test the fan and the defrost element (you will need a volt/ohm meter to do the element check. You can do it.
Check your ice cube tray to see if it is warped. Mine was. I took the tray off and dipped it into boiling water and remoulded it to the original shape and re-installed it. So far no problems. The tray gets warped because of the ice cube release mechanism. The tray is rotated around until it meets a block on one corner which creates the twisting motion we used to do on manual trays. Over time it tends to warp the tray. Good luck