Question about Western Digital External USB 2.0 80 GB Hard Drive

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Western digital 500gb external hard drive ticking noise- Help !!!

Hi,

My Western digital 500GB External hard drive when plugged in shows the green light, but it does not have usual boot sound but has some clock ticking noise and my computer does not recognize it. When I called the WD CSR he said the read/write part of the hard drive has failed and the best thing to do is recover the data. What is the easy way to recover the data and how much does it usually cost. Please help me because I have my one year old's pictures and videos since he was born in the external hard drive.

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  • smanyem Mar 10, 2009

    Thanks for the reply, do you know how much it usually costs to recover the date

  • sleepie9 May 22, 2009

    Problem is the same. I have 320 GB hard and all of my work on it. two or three times I menaged to recover connection but now I can't. Can I do anything?

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There is a number of data recovery solutions online. Just google it. I would recommend one that sends out a static sensitive bag for transportation. But the customer service rep you spoke with, is probably right. The actuator arm has probably locked up and is failing to move back and forth reading and writing to the platters. Good luck and i feel for you with it being your new born on the hard drive.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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