Question about Gateway 7322GZ Notebook
I got a virus on my computer and when we go and restore it doesn't recongize the mouse it stops there what do I need to do. Also when I got this computer 3 years ago at best buy it didn't come with any discs for me to reload every thing back. So what do I need to do. It is a gateway 7322gz I need a windows xp disc but don't have one
In order to remove really nasty stuff (like Trojans and the like), youhave to run a virus scan BEFORE your operating system loads.
What helped me was Kaspersky's Rescue CD, which is a bootable CD. You can find it here.
A good description how to do it can be found here.
If the virus is "well written", it will not let you restore to a previous point. Download the CD, burn it and start your computer from the CD. (You might have to change your BIOS settings to do that. In order to access the boot options, pressthe F10 key while the Gateway screen is displayed during the startupprocess. This opens a Boot menu with the option to start the computerto any of the available drives. Use the UP ARROW and DOWN ARROW keys toselect a menu option, and then press the ENTER key to start to theselected device.)
Posted on Mar 10, 2009
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