Question about Verizon Communications enV2 Cellular Phone

1 Answer

Front keypad hasnt been working on ENv2

Some of the buttons on the front keypad havent been working, i didnt damage the phone either, is there anything i can do?

Posted by on

  • 7 more comments 
  • Anonymous Mar 11, 2009

    I had the black enV2 and my mom had to send it back, because the buttons stopped working.
    Now i have the maroon one, so my advice is if you have insurance on it, send it back and get a new one.

  • danielz40 Mar 13, 2009

    OK, Zero (0), Asterisk, and # keys stopped working Now 789 keys don't work. Possibly broken hinge cable/wire?

  • Anonymous Mar 29, 2009

    at first my "OK" button stopped, then i pressed it a bunch of times and it worked again. THEN my 7,8,9 and SEND all of a sudden stopped working. i am pissed off.

  • Anonymous Mar 31, 2009

    i have the same problem. this happened with my first one the 789 keys as well as the send key stopped working. i took it in and demanded a new one rther then a referbished one. i evenualy got this. however its been 3 months now and the new one they gave me the ok button has now stopped working. i think i want a new phone

  • patrickhaug Apr 07, 2009

    I am having same problem with my send key not working and now my 7,8, and 9 do not work either. Anyone figure out what is wrong?

  • disneydork Apr 12, 2009

    I've had this problem on 2 of my 5 enV2!!

    Apparently it's a "known issue" and they only thing they'll do is just keep giving you a different refurbished phone.

    The other 3 enV2s I've had have a different problem with locking up on text messages. I finally demanded a NEW sealed in box phone and that one STILL didnt even work!!!

  • Anonymous Apr 13, 2009

    This is ludicrous. This is at least the third time this has happened to me -.- I suppose I'll see if I can get a different type of phone?

  • Anonymous Apr 19, 2009

    I have had that problem for awhile. At first I thought it was because I dropped it. But my ok key stopped working but it would work if I pushed it with the send key at the same time. Also my 789 and *0# dont work no matter what. I am stilll thinking I dropped it too many times because I"ve had this phone for 9 months.

  • Dead Memory May 06, 2009

    i have the same problem my 7,8,9, and SEND buttons don't work but if i type numbers in really fast and keep letting the exceeds available space prompt flash for like 3 seconds they work again for a little while or if i squeeze the sides or if i push(not too hard u might damage the screen)on the internal screen at the same spots where the keys are that don't work then it works for a bit.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

Take to verizon to check it out....my keys stopped working (well, some of them) and they downloaded new software in 45 minutes and fixed it.....there was a glitch in the software when they originally came out with the phone and most times they can fix the problem

Posted on Sep 04, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just got a used lg env2 and for sum reason i cant dial out it says press ok key to unlock but nothing happens when i press the ok button. it still shows lock symbol in red color on the left of the front...


Have you tried pressing "Okay" then "Clear"? I know there is two lock features on it, and one is a double button lock. If that doesn't work there could be something wrong with the front keypad. Flip the phone open and see if it lets you unlock it that way.

Nov 02, 2011 | Verizon Communications enV2 Cellular Phone

1 Answer

Front keypad won't work.


sounds like it's still under warranty, take it in...

Jun 24, 2009 | Verizon Communications enV2 Cellular Phone

1 Answer

ENV2 FRONT KEYPAD DOES NOT WORK AT ALL AND RANDOMLY POWERS DOWN. 12 DAYS PAST 1 YEAR WARRANTY. WILL THEY STILL REPLACE?


I had the same problem with my front keypad as this before and did not have any kind of warranty and verizon replaced the phone because it is a known factory defect. I have a feeling that this happens somewhat easily with this phone, as my replacement is starting to do the same thing. As for the powering down randomly, its just another defect that everyone I know with this phone has had.

Jun 21, 2009 | LG enV VX9900 Cellular Phone

2 Answers

Front keys will not work on my lg env2


Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.

May 31, 2009 | LG enV VX9900 Cellular Phone

2 Answers

ENV2 got wet and now the verizon logo is all that flashes


i think you may have to get a new phone i had a friend who had an env2 got it wet and now it doesn't work at all. env2's don't like water

Apr 14, 2009 | Verizon Communications enV2 Cellular Phone

2 Answers

My env2 wont read my memory card!


this also happened to my phone its not the memory card, its the phone...check if any of your front keyes on your keypad are broken too. Mine where and it was as if the memmory card didnt exist. If this happens you have a 1 year warranty with verizon and you can get a new env2 which is what i just did. they sent me a new one and it works perfectly.

Apr 11, 2009 | Verizon Communications enV2 Cellular Phone

4 Answers

Env2 got wet, front keypad having problmes, "o.k" button doesn't work can I remove front cover, how??


This just happened to me last night. I FIXED IT!

The bottom half was working, the top keyboard was not working. The only button on the top that worked was the power key. Today, I got a screwdriver and took the whole entire thing apart. Start by removing the battery, then take out the 6 back screws. Gently pull the back apart - this will be tough, do it evenly around all sides instead of getting just one side and yanking or you might break it. two of the screws on the top are accessible readily, but the two near the hinge are only accessible once the back is apart. Take the front apart with these 4 screws. dry it out with a q-tip. There should be four more screws inside - take those apart and dry clean. Pull the face off and dry the large white plate that receives all the button action. I put it all back together and my buttons worked again. I didn't even feel like I did anything to fix it because it wasn't really wet inside, i think there was just a micro-dot of moisture on that white plate. I hope it works for you. I was so excited about mine that I got on here to tell others. But hey - I also prayed about it and God cares even about the little things!!!!! Now - I've got the battery out and am leaving it out for a couple of days just to make sure that its totally drive because any water in there could still damage the phone if there is a power source. GOOD LUCK!

Mar 09, 2009 | Verizon Communications enV2 Cellular Phone

1 Answer

Lg env2 front keys not working


its just a bad phone. my send button is beginning to stop working and all my friends who have the phone are have that same problem. get a new phone is what i would suggest. maybe a different one not the enV2.

Feb 02, 2009 | LG enV VX9900 Cellular Phone

Not finding what you are looking for?
Verizon Communications enV2 Cellular Phone Logo

Related Topics:

325 people viewed this question

Ask a Question

Usually answered in minutes!

Top Verizon Communications Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Starnley Johnwells
Starnley Johnwells

Level 3 Expert

1029 Answers

yadayada
yadayada

Level 3 Expert

61249 Answers

Are you a Verizon Communications Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...