Question about Verizon Communications enV2 Cellular Phone

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Front keypad hasnt been working on ENv2

Some of the buttons on the front keypad havent been working, i didnt damage the phone either, is there anything i can do?

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  • Anonymous Mar 11, 2009

    I had the black enV2 and my mom had to send it back, because the buttons stopped working.
    Now i have the maroon one, so my advice is if you have insurance on it, send it back and get a new one.

  • danielz40 Mar 13, 2009

    OK, Zero (0), Asterisk, and # keys stopped working Now 789 keys don't work. Possibly broken hinge cable/wire?

  • Anonymous Mar 29, 2009

    at first my "OK" button stopped, then i pressed it a bunch of times and it worked again. THEN my 7,8,9 and SEND all of a sudden stopped working. i am pissed off.

  • Anonymous Mar 31, 2009

    i have the same problem. this happened with my first one the 789 keys as well as the send key stopped working. i took it in and demanded a new one rther then a referbished one. i evenualy got this. however its been 3 months now and the new one they gave me the ok button has now stopped working. i think i want a new phone

  • patrickhaug Apr 07, 2009

    I am having same problem with my send key not working and now my 7,8, and 9 do not work either. Anyone figure out what is wrong?

  • disneydork Apr 12, 2009

    I've had this problem on 2 of my 5 enV2!!

    Apparently it's a "known issue" and they only thing they'll do is just keep giving you a different refurbished phone.

    The other 3 enV2s I've had have a different problem with locking up on text messages. I finally demanded a NEW sealed in box phone and that one STILL didnt even work!!!

  • Anonymous Apr 13, 2009

    This is ludicrous. This is at least the third time this has happened to me -.- I suppose I'll see if I can get a different type of phone?

  • Anonymous Apr 19, 2009

    I have had that problem for awhile. At first I thought it was because I dropped it. But my ok key stopped working but it would work if I pushed it with the send key at the same time. Also my 789 and *0# dont work no matter what. I am stilll thinking I dropped it too many times because I"ve had this phone for 9 months.

  • Dead Memory May 06, 2009

    i have the same problem my 7,8,9, and SEND buttons don't work but if i type numbers in really fast and keep letting the exceeds available space prompt flash for like 3 seconds they work again for a little while or if i squeeze the sides or if i push(not too hard u might damage the screen)on the internal screen at the same spots where the keys are that don't work then it works for a bit.



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Take to verizon to check it keys stopped working (well, some of them) and they downloaded new software in 45 minutes and fixed it.....there was a glitch in the software when they originally came out with the phone and most times they can fix the problem

Posted on Sep 04, 2009


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