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Try installing the latest WEB cam driver. Download the WEB cam and device drivers from the Acer WEB site. Makesure you select the model of your laptop the drivers you that require thatmatches the Windows version that is installed on your laptop. Use this link toget to the Acer support: - http://www.acersupport.com/drivers_download.aspx
you did not say which Operating system you are using which is important as I am going to suggest you install the driver. at any rate I am going to give you the link where you can select your computer model and operating system from the drop down menus. from the horizontal menu choose driver and select your camera make