Question about Kenmore Washing Machines

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I have a Kenmore Front loading washer HE 2 Plus. The cycle gets so far and then the time delay light flashes F21 and the wash will not finish or drain. What is wrong?

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Sep 14, 2010

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Posted on Jan 02, 2017

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Bocsh 1400 express f21 keeps flashing


Either the motor or the main control board (could be both) has a serious problem.
However, it can also occur if there are spikes in your power lines and it locks up the control board.
Try clearing the error code and resetting the control board.
To reset:

TTo Turn the knob to the off position.
Wait 2 seconds.
Turn the knob to the 6 o'clock position.
Wait till the start light flashes.
Wait 2 seconds.
Press and hold the spin button.
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May 29, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

He2 plus front load washer keeps showing F21 error code. I cleared the drain pump filter. Still displaying F21 how do i check to see if i need a new pump


Hello,

If you found a blockage in the pump screen restricting the drainage and it now drains fine but F21 is still there,the error code can be cleared by pushing the PAUSE/CANCEL 2 times within 2 seconds.
If after clearing the error code if it returns on the next wash cycle the pump will need to be replaced.

I hope this has helped you resolve your washer troubles,
Gene

Aug 05, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My machine will not finish load. it flashes the f21.. i unplug it it goes to 85 minutes. i reset it to rinse and spin. remove the 2nd rinse. sometimes it goes through sometimes it doesn't and goes back...


Hello,

The F21 error code is displayed when the water didn't drain in the normal time,the usual reason the washer did nto drain with in the normal time is because the filter screen on the pump is clogged. This tip i wrote will show ya how to take apart the washer and clean the filter on the pump.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after


GENE

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Kenmore Elite HE4T Washing Machine Diagnostic Test Didn't complete and clothes aren't spun as dry as in the past I have a Kenmore Elite HE4T washing machine and I noticed that recently it isn't getting all of the clothes completely dry from the final spin cycle. Thus, the dryer has to run through two cycles to get the clothes dry. I did a bunch of research and made sure there weren't any kinks or blockages in the drain lines; and opened up the bottom of the washer and cleaned out the drain cleanout. I found a few pennies, but everything seemed to be working ok. I ran a load and had the bottom open so that I could make sure the motor, drain and belt were all working properly. The drain does get the water out of the washer, so the clothes aren't sitting in water, they just don't seem to be spun as fast or as long as they used to. I always put it on the "extra high" spin setting no matter which type of load I run. So, I found a way to run the diagnostic test on the washer and it went through C0-C5 (the agitation step) and all worked great, until it wouldn't come out of C5 after at least 10 minutes and go thru C6-C8. I had to cancel the diagnostic test and hit the "drain and spin" button to get all of the water back out of the washer. BTW, the "drain and spin" seems to get the clothes a bit drier than when I have it run through the "normal" cycle with the "extra high" spin. If anyone has any other thoughts, I would really appreciate it. This unit is in a small space with the dryer attached so to take it out and do repairs is a pretty big hassle. It has had a new control board and two new fill valves in the 10+ years that I have owned it. Questions I have: 1.should I remove the entire drain pump to make sure there isn't anything lodged in it? 2. could it be the belt slipping slightly and keeping the spin from reaching its 1200 RPMs? 3. Anything else I may be missing???

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