Question about Sony VAIO VGN-NR120E/S Notebook

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My sony laptop with windows xp home media center keeps rebooting

The system keeps rebooting and i try everything like safe mode and last configuration that worked.
HELP i cant find my recovery discs.. Will i lose my data?

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  • julesinpr Mar 10, 2009

    Thank you. however I did not receive discs with my computer it came already loaded.So what can i do?

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1 Answer

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  • Sony Master
  • 4,338 Answers

When XP gets into the rebooting mode, you will have to run a chkdsk or do an XP repair. You will not lose your data. But you do need your recovery cd or a WinXP cd.

Take the Windows XP disk. Boot from it, then DO NOT select F2 (automated system recovery) but continue through the procedure until you get to the point where you can choose between installing Windows XP and entering the Recovery Console. Once you get into the Recovery Console, do chkdsk and fix potential errors on your disks! Type chkdsk C: /R at the prompt in the recovery console.

XP repair
When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.
Lastly, your drive can be taken out of the unit and set into an enclosure or adapter. The data can be saved, the your hard drive can be formatted and programs and data reinstalled.
Good Luck,
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 10, 2009

  • JDTec
    JDTec Mar 10, 2009

    On new Sony laptp, the software the recovery spftware comes on the unit. The customer is supposed to create recovery cd's. But it is not stated clearly in the documentataion, so many customers overlook it. In your case, you would need to order the recovery cds from Sony :

  • 1-239-768-7691
    Toll Free Service: 1-800-488-SONY (7669)


    Hours of Operation:
    Mon - Fri 9:00AM - 10:00PM EST
    Sat 10:00AM - 7:00PM EST
    Sun 12:00PM - 6:00PM EST






  • Good Luck,


  • Joe

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Ok my Sony vaio Model #VGN-NR120E keeps restarting on windows error recovery. I try starting in save mode,safe mode with networking, save mode with command prompt, last known good configuration...


HI dmanhd97,

Try this, restart your pc then press f8 continuously, this will take you to safe mode. then after that go to start>run> type in msconfig (windows xp) , and start>search> type in msconfig (windows 7)
this will open up the system configuration under the general tab
select the diagnostic start up then apply>ok>restart

Hope this helps,
thx
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Answer:To load the last known good configuration in Windows 2000 / XP reboot the computer and as it's booting booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Last Known Good Configuration" and press your Enter key.
Trouble Getting into Windows 2000 or Advanced Options menu - If after several attempts you are unable to get into Windows 2000 or Windows XP Safe Mode as the computer is booting into Windows turn off your computer. When the computer is turned on the next time Windows should notice that the computer did not successfully boot and give you the Safe Mode screen.
Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message as the computer is booting. If this occurs instead of pressing and holding the "F8 key" tap the "F8 key" continuously until you get the startup menu.

Windows Advanced Options Menu
Please select an option:
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Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
As can be seen from the above example, you should be able to highlight and press enter to load the last known good configuration. Once completed the computer should restart and attempt to load into Windows.
Will running the Last Known Good Configuration delete anything?
No, running the last known good configuration will restore your last good system settings and will not delete anything. The only thing you may have to reinstall programs you have recently installed because the configuration for those programs may have been lost.

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tap f8 as the PC starts up and try the option "Last Known good configuration", if that doesn't work, try to enter safe mode using same procedure and try the system restore program when it prompts you,
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Or
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Or
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Restart the computer. As soon as the BIOS has finished loading, F8 key on your keyboard. When Windows Options menu appears, scroll to select the Safe mode menu item, and then press Enter.

Select "Last known good configuration" then press Enter.

If that doesn't work reboot again and keep tapping on F8 to Safe Mode and instead of selecting "last known good configuration" select "Repair Your Computer"

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