Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue

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Simpletech 320GB BOM No.: 96300-41001-012 is new has never worked

I purchased it new and plugged it into my laptop and it does not do anything.

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  • hlnowns Mar 10, 2009

    I plugged in power cable and usb cable. The blue light shows on top of the harddrive. But nothing shows on my computer. When I go into my computer it will have the internal harddrive C and the DVD drive, but the external drive does not show up.

  • par417 Mar 12, 2009

    I notice that nothing happens when I plug in the USB, perhap it needs ac adaptor and power adapter which it did not come with. It's a 500mg, searched found info suggested it DID need above, 12 v 2 amp adaptor. It this correct? Specs say no adaptor needed.

  • suavenar21 Apr 16, 2009

    I need the device driver installation software.

  • Dick
    Dick May 11, 2010

    Did you plug in the power cable too, or just the USB cable?

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The original power supply is "SB2D-020-1HA SIMPLETECH AC ADAPTER 12V 1.5A FOR EXTERNAL HARD DRIVE" . Just find a replacement with the correct size plug (center positive) that supplies 12v DC at 1.5amps (1500ma)

Posted on Mar 06, 2015

5 Suggested Answers

  • 79 Answers

SOURCE: Need an AC power supply for a 96300-41001-012

It is a 12V, 2A, tip positive supply.

Posted on Mar 21, 2011

  • 336 Answers

SOURCE: I have a simpletech 1TB ext. hard drive BOM No.

Hi there,

You need to install the hard drive driver for the PC to recognize it. If you don't have one, just look in the internet for a free driver.

Regards,
Jeep Brainy

Posted on Aug 14, 2009

  • 79 Answers

SOURCE: looking for software/driver download for

SimpleTech hard drives do not require a driver to work. You might try a different cable or check it on another computer. If you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM PST at 1.888.426.5214 and a technician will be happy to help you.

Posted on Jan 31, 2011

bronk50
  • 27725 Answers

SOURCE: need driver for 96300-41001-012

if you are having trouble with your drivers
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Posted on May 15, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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