Question about Tomtom GPS

1 Answer

A problem has arose with not being able to connect my TomTom to the computer for updates. When hooked up it asks if you want to hook up to the computer. I answered Yes and the next screen comes up to please wait. Nothing further happens as well as nothing shows up on the computer screen. Please advise. Doug Gess

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 320 Answers

Reinstall the gps settings and check out.remove the battery and recheck it again.

Posted on Mar 10, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Go 720 unresponsive when at legal notice screen and when asked if wanting to connect to computer. having screen response problem since last update 2 days ago. does not seem to be a unresponsive screen...

I may not be giving you any regarding knowledge about it but its very true that people are liable to know about the elated aspect of the above query. I surely recommend you to concern any professional regarding your query as I think it will help a lot.

Nov 18, 2013 | Tomtom GO 720 GPS Receiver

1 Answer

720 screen does not allow " i agree" to be pushed. screen was un responsive after l;ast update. Did complete reset . reloaded new applications. after the screen does respond to menu where you choose...

A lot of people are having the same issue after the update. Since you cant connect it to computer, my best advice is to get it replaced unfortunately.

Nov 18, 2013 | Tomtom GO 720 GPS Receiver

1 Answer

My tomtom is connecting fine to the computer, but once I get the pop up window saying my device is safe to properly disconnect and I disconnect it and try to turn it on without it being hooked up to the...

If you have a big red circle with a white X in it, it usually means that your TomTom One 'disk' is corrupted: first try a 'hard reset' , while the power is on, stick a small (tooth) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressur on the stick will cause a complete system reboot if possible.

Next, since you can connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem with your Tomtom drive & check if you still have a problem.

If there is an error or you cannot reboot, hopefully you have a backup made either by copying the whole unit disk content or more traditionally via TomTom Home, I would suggest a complete restore your device content follow by a TomTom Home device update.

Hope it helps: let me know how you go.

Jan 05, 2010 | Tomtom ONE XL GPS

1 Answer

All i what to do is up date my tom tom one xl

you need tomtom home installed on your computer. you can get it HERE just pick your os on the page then download tomtom home...

once installed and running on your pc, just hook up your tomtom via the usb cable and it will find the updates and prompt you to install updates.

bill ffad860.gif

Nov 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tomtom One does not boot up, gets stuck on white loading screen. When connected to PC, Tomtom Home does not recognize device as connected.

Press the reset button on the under part of the TT. Then hook it up to the PC and redownload applications, maps and updates from Tom Tom.

Nov 08, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Down load free map for the tomtom

Hook up your tomtom to the computer and go to their site. It should give updates. Did you register your tomtom?

Nov 07, 2009 | Tomtom ONE GPS Receiver

1 Answer

Green light is on when plugged into car cigarette lighter but cannot switch it on and the screen remains black

hook it up to the usb cable to your computer for a few hours (but not more then 4 hours) then press and hold the power button for up to 15 seconds.

once you get it started, hook it up to tomtom home and see if it has the latest updates.

if you do not have tomtom home, you can download it HERE

bill c430a54.gif

Oct 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

Frozen on no maps found

do you have tomtom one installed on tyour computer if not go to the tomtom website install that,hook up gps to computer if it says conect to computer ion the tomtom screen hit yes,then try update device

May 11, 2009 | Tomtom ONE 130S Car GPS Receiver

1 Answer

My tomtom xl cannot pick up a signal

After updates it takes about 45 seconds before it will do anything again and sometimes it won't pick up satellites. I switch it off then on again and it is usually OK even after that but sometimes it needs to be on the move before it recognises satellites.

Feb 16, 2009 | Tomtom ONE GPS Receiver

1 Answer

Cannot update

  1. Restart your computer
  2. connect TomTom to computer
  3. turn on TomTom
  4. When asked to "connect to computer" enter <YES>
  5. Start TomTom Home if it does not do so automatically

Jul 29, 2008 | Tomtom ONE 3rd Edition GPS

Not finding what you are looking for?
GPS Logo

Related Topics:

15 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

485 Answers


Level 3 Expert

7993 Answers


Level 3 Expert

71694 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides