Question about Dell 810 All-In-One InkJet Printer

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I cannot get my fax to work, how do I send and receive faxes ,I am not sure how to connect the phone lines, which line goes where? bewildered not so much a computer whiz

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This printer does not have faxing capabilties built in. You need to scan the document and fax it with your pc. Read the faxing section in the manual:

Click on user guide under "Download Now"
http://www.generalmanual.com/Printers/Dell-810-All-In-One-Printer.htm

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 10, 2009

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Do you have the user's guide? That usually has all the information you need to install and set up the unit. If you don't, you can always go to the website and download a copy. Then follow the instructions.

Posted on Mar 10, 2009

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1 Answer

Can't receive faxes, I can send faxes and print reports though. messages says "Receiving Error - ask sender to send again". Any ideas?


Have you gotten and old telephone and plug it in where the fax goes and see (hear) if you have any problems with a good dial tone and phone line? Does your phone line go near any high power a/c units big motors, mite think about a ferrite core for the fax/phone line. hav ATT or other carrier check your line. Also check your own line when ATT does it there check is only to the location not inside the house. Does your sure protector protect your phone line, really good sureg protectors protect Power lines fax lines!!! and in some case network lines

Aug 10, 2009 | HP 1040 Plain Paper Inkjet Fax

2 Answers

I am having trouble faxing documents. Whenever I


Hi, you can check that your phone connection from your 7420 to line works. Listen for a dial tone in a phone connected to your mfc7420. If not, your tel comm module could be at fault.

Jul 08, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I CAN SEND FAXES BUT NOT RECIEVE


The majority of the time, when you can send but not receive, it is a phone line issue and not the machine. Extremely rare does a machine send and not receive. So here goes the things to try and the reason. 1, Make sure the phone jack is in the "Line" jack and not the external phone jack. Believe it or not, that is the number one issue with sending and not receiving.
Next, plug a phone into the jack that the fax machine is plugged into and see if there is static.
You want to be sure in the fax \settings and advanced settings that the ECM mode is ON, and that Junk Fax ius turned OFF, Junk Fax being on will stop almost all fax from comming in.
Now, the phone line. Here is the explaination of why that can be the problem. When you send a fax, you manually make the connection to the line. When you press send a relay flips and connectes you to the phone line, therefore you have made pretty much a mechanical connection enabling the phone line, and therefore you can send.
Now, when you have an incoming fax, several conditions must me met to make the handshake and therefore connect and receive. These all have to be right in order to properly receive. The phone line voltage mist be high enough, the phone line current must be correct and there can not be much decibel loss over the line. You are making a signal connection, all those conditions must be right to receive a fax. Think of it like a TV remote with batteries that are almost dead, It still send out some signal, but it will not change channels or change the volumn,etc etc. Same principle. If the signal to the incoming fax is weak, chances are it will not connect.

Jun 13, 2009 | Office Equipment & Supplies

1 Answer

Receiving and sending faxes


if the fax is connected to the same line and you have a phone connected to the fax you need to make sure you connect the line from the socket at wall to the correct socket on the fax you can check this by looking at the point the line is connected on fax there should be two connectors one says line and one says tel.. the line in goes to the line socket and your telephone goes into the tel socket.. if you have them the other way round it cant connect properly..on the front display panel make sure you have it set to the auto setting or tel fax mode for receive.. if you have it to auto it will check the incoming call if it is a fax it will send it through if not it will ring till you answer.. if set to tel/fax mode when it rings you will have to answer the phone and manually press start if you hear it is a fax.. Good luck A

Mar 04, 2009 | OKIFAX 4580 Plain Paper LED Fax

1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

Mar 03, 2009 | Epson Stylus CX9400 Photo Printer

1 Answer

Fax machine will send out but will not receive any


The majority of the time, when you can send but not receive, it is a phone line issue and not the machine. Extremely rare does a machine send and not receive. So here goes the things to try and the reason. 1, Make sure the phone jack is in the "Line" jack and not the external phone jack. Believe it or not, that is the number one issue with sending and not receiving.
Next, plug a phone into the jack that the fax machine is plugged into and see if there is static.
You want to be sure in the fax \settings and advanced settings that the ECM mode is ON, and that Junk Fax ius turned OFF, Junk Fax being on will stop almost all fax from comming in.
Now, the phone line. Here is the explaination of why that can be the problem. When you send a fax, you manually make the connection to the line. When you press send a relay flips and connectes you to the phone line, therefore you have made pretty much a mechanical connection enabling the phone line, and therefore you can send.
Now, when you have an incoming fax, several conditions must me met to make the handshake and therefore connect and receive. These all have to be right in order to properly receive. The phone line voltage mist be high enough, the phone line current must be correct and there can not be much decibel loss over the line. You are making a signal connection, all those conditions must be right to receive a fax. Think of it like a TV remote with batteries that are almost dead, It still send out some signal, but it will not change channels or change the volumn,etc etc. Same principle. If the signal to the incoming fax is weak, chances are it will not connect.

Sep 24, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Cannot receive faxs


The majority of non receive issues are phone line problems.
3 conditions must exist for a fax to receive, the phone line voltage must be high enough, the phone line current must be high enough the the DB gain must be correct.
A fax receive should be viewed in the same way a remote controle works.
When you send a fax, you manually access the phone line when you select send, you connect to the phone line, normally via a relay. Once that physical connection is made, it can send anything. Maybe not well, but it will send.
Where as receiving is an electrical signal that activates the machine. If your phone line is not up to standard, its like haveing a remote control with weak or dead batteries and trying to turn on your TV with those weak batteries in it.
Issues, simply a bad phone cord between the machine and phone jack. Some resistance may have acrured over the years. The phone jack itself may have a poor connection.
A staticy phone line will cause a fax not to pick up. Plug a phone into that line and see if there is any noticible static.
Multiple devices plugged into the phone line with the fax machine. ETC an answering machine, credit card machine, etc can cause more of a draw on a shared line, if that is the situation, at least for a test, remove everything but the fax machine from the line and see if it receives then.
Rarely if the machine can send and not receive is the machine an issue.
Have your phone lines checked well and that sould resolve the issue. And make sure the line is not plugged into the extension or phone jack on the machine, but plugged into the line jack. That is also a common problem.

Apr 30, 2008 | Office Equipment & Supplies

1 Answer

Fax machine will send faxes but will not receive any


The normal problem with a fax that will not receive calls it the phone line.
The Line Voltage, or current may be low, or the signal ( DB loss) may be affecting it.
Let me give you an explaination. When you send, you physically connect to the phone line, make the dial tone and whatever is there, it goes out over the line.
When you receive a fax, it is like a remote control, with a remote you need good batteries to generate enough signal to turn on a product.
With a fax, you require an electrical signal, like a remote control to activate the receive capability. Low power, voltage or current. or static, will not allow it to receive, just like a remote with a bad battery will not turn on a product.
Issues can be. The phone cord between the fax and the jack. A bad jack, something on the outside line.
Using a digital phone line, or having another device on the same phone line drawing down the line, or picking up. A credit card machine, answering machine, even another phone can cause issues. If on a shared phone line, disconnect everthing but the fax and have someone send you a test fax. See if that helps.
But more than 90 percent of fax will send , will not receive issues are phone line related.

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1 Answer

Won't receive fax calls canon pixma mp830


The normal problem with a fax that will not receive calls it the phone line.
The Line Voltage, or current may be low, or the signal ( DB loss) may be affecting it.
Let me give you an explaination. When you send, you physically connect to the phone line, make the dial tone and whatever is there, it goes out over the line.
When you receive a fax, it is like a remote control, with a remote you need good batteries to generate enough signal to turn on a product.
With a fax, you require an electrical signal, like a remote control to activate the receive capability. Low power, voltage or current. or static, will not allow it to receive, just like a remote with a bad battery will not turn on a product.
Issues can be. The phone cord between the fax and the jack. A bad jack, something on the outside line.
Using a digital phone line, or having another device on the same phone line drawing down the line, or picking up. A credit card machine, answering machine, even another phone can cause issues. If on a shared phone line, disconnect everthing but the fax and have someone send you a test fax. See if that helps.
But more than 90 percent of fax will send , will not receive issues are phone line related.

Apr 03, 2008 | Office Equipment & Supplies

5 Answers

Can't receive fax but can send


Call your cell phone from the fax machine and check the caller ID to make sure that it is the correct number for your fax machine. Next, call the fax machine from you cell phone, and make sure the fax machine rings. Problems like these are almost always a phone line issue, not the machine.

Don't forget to rate your solutions please.

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