Question about Dell 924 All-in-One InkJet Printer

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Paper jam I seem to have a paper jam on every 1 or 2 pages. I don't even know how to find the jam, but everywhere I look seems OK. Sometimes I get another page after I press the check button. My printer is a 944. Polly polly@aracnet.com

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  • babsiebarnes Mar 15, 2009

    paper jam occurs frequently when the paper is half way down,sometimes two papers are carried through the slot for printing.Printing starts again from the beginning instead from where the jam occur

  • tayo_uni_net Mar 17, 2009

    Dell 948 A-I-O. Recently had a problem with the paper feed, where a bulk of paper was sucked but got stuck in the machine's paper feed midway.
    After removingthe bulk-paper, I have not been able to use the printer as italwaysdisplays the ''Clear paper jam , then press...'' error even whenthereis no paper in any part of the printer.
    Have tried putting theprinter off and on again but no luck...the printers always makes itsnormal start up sounds followed by a remarkable wheel-spinningnoise andthen goes to display the error signal.
    Please advice on this.

    Thanks

    TYKool

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  • 66 Answers

You could have a problem with your rollers or your feeder

Posted on Mar 12, 2009

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“Paper jams” on page 68
“Paper or specialty media misfeeds” on page 68
“Printer does not feed paper, envelopes, or specialty media” on page 69
“Banner paper jams” on page 69
Paper jams
Is the jam in the paper
support?
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Is the jam in the printer? To automatically eject the paper:
1 Press to turn off the printer.
2 Press again to turn the printer back on.
The paper automatically ejects from the printer.
To manually remove the paper:
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper
condition
Use only new, unwrinkled paper.
Check paper loading Load a smaller amount of paper into the printer.
Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See “Loading various paper types” on page 21 for information about:
Maximum loading amounts per paper type
Specific loading instructions for supported paper and specialty media
Troubleshooting
68
Remove each page as
it is printed
Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper
guides
Adjust the paper guides:
When using media less than 8.5 inches wide
To rest against the edges of the paper or media, making sure it does not buckle

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Take a trip into the Printer Driver for this printer and then select "Printer Properties"

Review the settings for the paper setup. Also, from your application, make sure you have "Letter" set as the desired page size.

Finally, if your printer has a "Paper Menu" go into that and set tray size to Letter.

Don

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Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
  1. a5250_u_g062.gif
  2. Hint
  3. There are 2 kinds of covers at the rear of the printer. Please make sure to open both the back cover (step 7) and the fuser cover (step8).
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