Question about HP Compaq Presario V5000Z Notebook

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My laptop does not stay on the internet

I have a valid internet connection. I go to either Mozilla or explorer to get on internet and in both programs, i can get on, but it immediately shuts me back down. is there a setting that is blocking this..

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  • pontelemon
    pontelemon May 11, 2010

    Wireless or wired?

  • Carolyn Attaway May 11, 2010

    If this is a wireless connection, it might be caused by a firewall...such as Norton, McAfee, etc.

  • RescueTechLA
    RescueTechLA May 11, 2010

    Are you using wireless or a wired connection?

    Router?

    What OS?

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  • 2 Answers

1)this might be the virus problem?
2)this may be due to improper set up of the router or the drivers.

Posted on Mar 24, 2009

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