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I have had to have my appliance repair man unthaw and unclog my condensation drain 2 times in the last 3 months. The bottom of the freezer freezes and water drips into the fridge. My refrigerator model # is ET8CHMXKB04 and my serial # is ER1623009. made in 04-04. what is causing this and how can I keep it from happening?

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Three things. First is that your defrost element is faulty, replace. Second, if the defrost element is working there is usually a thin filiament of aluminium which is attached to the element and inserted into the drainpipe, this keeps the drainpipe from freezing up by radiant heat conducted from the element. Thirdly, your main pc board defrost side is faulty and needs replacing.

Posted on Mar 10, 2009


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Posted on Jan 02, 2017


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If Mr. Goodwin does not know for sure the Maytag Model numbers how do we know his solution to the bottom of the freezer being covered with ice is correct. I also have a Maytag Mode#MF12665XEM7, Seria

Hello Molly;

I am sorry you are so frustrated.

Having done what you have described is only going to last until you cycle through the next automatic defrost. Your freezer section goes through a defrost cycle every 8-10 hours, where your unit shuts down for 20-30 minutes and your defrost heater turns. Everything will shut down except for the light bulbs.

You have a frozen drain and the condensate has no where to go except on the bottom of your freezer. The back wall of your freezer needs to be removed, where you can attach a 12 gauge wire to the defrost heater and run it into your drain hole. The defrost heater is about 4" away from your condensate drain and can not clear the ice.

I see you have a bottom freezer. They are a service technicians night mere when it comes to pulling the back wall off to access components.

Since you have a bottom freezer and the difficulty involved to do a permanent fix as described above, you only have two options.

1.) If I was still working for Sears Home Services and I came to your home, I would have to charge you at least $240.00 for the job.

2.) Or, you can turn you unit off for 24 hours with the doors open and let the ice in your condensate pan and drain melt. This may last for a year or several years, it is hard to say.

Why do drains freeze? Once I found a kernel of corn in the drain. It starts with one droplet of condensate clinging to the inside of the drain and then another and so on.

Tips to help prevent your drain from freezing:
1.) Unplug your unit. Pull it out so you can access and remove the back lower panel. Look for any leveling jack screws on each side of the front end. Turn counterclockwise to lower until your unit is free to move. You may have locking wheels.

2.) If you have a small rubber grommet on the end of your drain tube, throw it away. The original purpose was to prevent air from going up the drain tube. What it actually does is inhibits draining and creates a air pocket.

3.) If up have a 'S' shaped drain tube replace it with a straight tube. The 'S' tube also inhibits free draining. They are available at your local appliance store. Do not through the 'S' shape away. On some units they are required to prevent one door from popping open when you close another, but not necessary on all units.

So, Molly, will you give me a helpful on this one?

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1 Answer

Maytag refrigerator model number MSD2735GR - Leaks from freezer. Ice build up around condensation drain hole. I have unthawed twice and unclogged ice from the condenate line. Keep having same problem.

I suggest you empty the freezer. Then use a hair dryer to copletely dry the entire inside of the freezer then make sure everything you put back in is dry. I had this same problem and this worked for me. Just had to much humidity in freezer.

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Water dripping insie the fridge


Water accumulating on the ceiling of the refrigerator is usually caused by a clogged drain in the freezer section beneath the evaporator. The clogged drain will cause water from the self defrost cycle to leak into the divider between the freezer and refrigerator. This water may then freeze and cause condensation build-up on the refrigerator ceiling. The solution to this problem begins with unclogging the drain. It may also be necessary to remove the entire freezer/refrigerator divider to thoroughly dry the insulation in the divider. Occasionally the insulation needs to be replaced to prevent a recurrence of the problem. This can be a big job – you may want to hire a qualified appliance repair technician.

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Water pools and freezes at bottom of the freezer. When tray is full water leaks out of freezer onto kitchen floor.

I am uncertain as to what you mean by "when tray is full"? However, you probably have a clogged drain in the freezer compartment. During the defrost cycle, which usually occurs every eight hours, defrost components (defrost thermostat & heater(s) ) melt the ice that has accumulated on the evaporator coil in the freezer compartment. The water from the melted ice drains through a hole in the freezer compartment (behind the freezer's rear panel) and accumulates in a drain pan below the refrigerator. This water should evaporate over time, whereby you should not have to regularly empty the drain pan. If the drain hole is clogged (usually from algae or other debris, etc.), the water finds another path to flow (which is inside the bottom of your freezer compartment). This water will usually freeze. Water will then flow toward the front of your freezer compartment and out of the door on to the floor when you open the door.

Contact an appliance service company to unclog your freezer drain. Also have them check your defrost components (thermostat & heater(s)).

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When was the last time you cleaned the condenser coils? They are either on the bottom of the unit (underneath) behind the grill, or on the back of the refrigerator. Use a refrigerator cleaning brush' (available at most home centers) to do the cleaning, or call an appliance service technician to accomplish this. After that, it could also be the compressor, or the condenser fan (bottom mounted coils), or a 'freon' leak. Call a repairman then!!

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Drain freezes and glacier forms inside bottom

hi thanks for the question the drain hose leading from the freezer is clogged up remove the ice from the bottom pull fridge from wall find small drain tube clean the tube now it will drain into tray vacuum out while your there thanks the appliance doc

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You have a failure of the defrost system. There are 3 components not counting wire and connectors. Most likely it is not the heater that leaves the defrost timer then the defrost thermostat. My guess is that the defrost thermostat is bad (just a guess for now) Need more info to help you more. If you know what and where the defrost timer is then advance it clockwise till you hear a distinct click, not the little clocks you hear during turning it, a distinct click. If after about 10 minutes you notice the frost down low on the freezer rear interior wall melting. Replace the Timer it is bad.
If this makes no difference then I am betting you have a bad defrost thermostat and it is located on the top right part of the freezer cooling coil behind the rear interior wall of the freezer behind the frost.

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