DI-624(Ver: C3) Continously disconnects and reconnects
So I've been staying with my friend and his girlfriend lately and we
set up a wireless router here in the apartment. Since doing so every
maybe 5-15 minutes the router disconnects all three of us and the
connection is dead for several seconds then comes back on.
I've tried updating the firmware, giving us static IPs, and redoing the
setup and nothing has helped. That's about all I know how to do myself.
too long ago I went to stay with someone else for a bit and they said
the internet was working fine for them again. But now that I'm back
once more the problems have started.
Since that happened I
changed from Windows XP to Kubuntu so I figured it probably wasn't just
my computer and thought it might be the specific wireless adapter I
use. So I pulled that out and plugged directly into the router with an
ethernet cord and it's still doing it.
Someone told me that it
might be a bandwith issue but I just went and turned off their internet
connections to see and right now I'm using just a messenger and IRC
cilent. It's still happening, if anyone has ideas or can help tell me
how to fix this I would greatly appreciate it.
" Is the subnet mask something I change on in the router's settings or do you mean I change it here on my computer? "
It would be changed on the router... The router by default determines the subnet and subnet mask. Default subnet on most routers ares 192.168.XX.XX with a subnet mask of 255.255.255.0. Your router's IP for admin access is probably somethinhg like 192.168.0.1.
"Also are you saying that I plug the router into it's self from the wan port to the first slot?"
Yes. From the WAN port to LAN port 1. This might force the router to change the subnet to 10.10.XX.XX
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You will need to check the wireless settings of the router is there any computer connected to the router ? If yes then you can open the router set up page on that computer. Router set up page is the page where you can check all the wireless settings of the router. Click here for step by step instructions
If you connect the computer to the modem , does it works ? If it works then modem is working. now connect the computer and modem to the router. open the set up page of the router. change the Internet settings according to the ISP. Click Here for more information about router and networks.
Disconnect your modem and other devices from your wireless router
and connect your laptop/PC to your wireless router through ethernet
port ( keep your ip settings to automatic in network settings of your
Laptop/PC) then type the ip number 192.168.0.1 in your web browser's
Here you are you will get the login page of your
router.Default login id is "admin" and password is "password" if this
password is wrong then try with the password "admin".
After logging into the page you will find the wireless security tab.in that you can find your security key.
Which is it? PC cant connect or not able to setup wireless? If the router came with a setup CD, run that from your pc... Make sure you have a crossover Cat5(ethernet) cable connected between the router and a PC just to set it up initially... within the router can enable or disable wireless function... But to really narrow your device down, i need to know the hardware revision number... its on the same label as the MAC address on the outside of your router
then it seems thatb the wireless security key for your network is incorrect, make sure if you are entering the key correctly..
check if you are able to go online with the router wired first, if yes, then the w/ls settings has to be checked..open your w/ls network connection, remove your preferred wireless network and then try to reconnect again and check.. if you are not able to gon online wired with the router, disconnect power cables from modem- router , wait for 10 sec, and reconnect it , wait till all the lights come up and then reconnect, check if you are able to go online if not your router has to be reconfigured,,
The following reset procedure will completely restore the default settings on the VDI-604 and VDI-624.
Note: If you do not remember your password, you will have to reset the router to factory defaults.
Step 1 Locate the reset pinhole on the back of the unit.
Step 2 With the unit powered on, press and hold the Reset button.
Step 3 Hold the Reset button for about 10 seconds.
Step 4 Release the Reset button.
Step 5 The unit will reboot. Allow 20-30 seconds before reconnecting.
Step 6 The device is now at factory defaults.
Note: Do not recycle power during the reset procedure.
VDI-604 firmware 1.05F/VDI-624 firmware 2.39DDM - The default username is admin and the default password is blank (nothing).
VDI-604 firmware 1.07 Build 28/VDI-624 firmware 2.43 Build 12 - The default username is admin and the default password is password.
Note: After resetting the router to factory defaults, you will need to contact Verizon to reconfigure your WAN settings.