Question about Dell 966 All-In-One InkJet Printer

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Can't print document but I can scan

I have a Dell 966 All In One InkJet Printer and around the end of January it stop printing any documents. It can still scan pictures and transfer to my computer, so I know the connect is there. Have anybody heard of this happening?


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  • edwind1 Mar 10, 2009

    A Microsoft Office Word window box appear, "Windows cannot print due to a problem with the current printer setup". Then it give you a list of options. I tried uninstalling and re-installing the drivers with no luck. Unplugging the USB and power cord. Nothing!

  • Joe Fine May 11, 2010

    Does the carriage move as if it were printing or does it just lie there without doing anything?



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Try these steps:

1. Try to print a test page in the Printer Properties window. If it prints ok, then maybe Word is the problem. You may have specified some page parameter (e.g. margins, length, etc.) that was out of range.

2. Try the printer on another pc.

Posted on Mar 10, 2009


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1 Answer

My dell 966 won't print documents--put new cartridge in but contiues to say color ink is low but prints test page with no problem

This sounds like it may be as simple as correcting communication problems between the printer and the computer.

Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.

Turn off the printer. Unplug the printer power cable from the electrical outlet and let rest for a few mnutes. Reconnect the printer power cable into the electrical outlet, and turn on the printer.

Restart your computer.

This may resolve the problem.

Here is a website that you may find a useful resource:

Dec 11, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

I cant get my dell 966 to copy to same size as document.....please help

problem is the printer part of your device can't usually print to the edge (normally a 5mm boarder) so the copier part automatically reduces slightly to fit the whole page in! three may be a setting to turn off all reduction but bear in mind the edges of the original will be lost.

May 26, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

How do i use the prineter to scan to a pdf file

Step 0: Install your printer and print testpage (ensure that printer is connected to device)Step 1. Place your paper on flatbed on your printer. Step 2: On your printer, look for the Menu button then scroll using the scroll bar and select scan. Step 3: Once scan is chosen, press check button (found in the center) Step 4: Press Start button.
It will be saved on your PC (usually in My Documents)

May 03, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

My dell 966 printer== prints left to right not top to bottom

Change your document (Page set up) to Portrait instead of Landscape

Mar 08, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

Printer not printing documents in que what should i do

turn the printer off and take the power brick off.. then reattach the cables and uninstall and reinstall the printer drivers.. it will work..

Dec 23, 2009 | Dell 966 All-In-One InkJet Printer

2 Answers

Can't print color only black and white

Please check if your Colour Ink Cartridge is not emply. If their's ink in the cartridge then try to service your printer through the Print Preferences. Your Colour Cartridge Nozzels could have been blocked thats why your printer is unable to print in Colour.

In case if both the above doesn't work then check in the Print Preferences that you should not have saved the option of PRINT DOCUMENT IN BLACK ONLY. hope this helps , AJ

May 18, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

Print queue will not clear after printing

dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared


Apr 10, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

When scanning in documents

Open up the document feeder and clean the small scanner glass.

Dec 29, 2008 | Dell 966 All-In-One InkJet Printer

1 Answer

Dell 924 Printing Problem

GG88 your need to lubricate carrier bar inside printer rub your finger along the length of the bar if if feels dry apply two to three drops of 3in 1 oil to the bar with power off after lubricating the bar turn back on and happy printing

this is routine maintenace once a year

Nov 19, 2007 | Dell 924 All-in-One InkJet Printer

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