Question about Dell Computers & Internet

1 Answer

Original computer can not access internet after installing router, only the second computer does, 1st computer shows connectivity but doesn't access on lihe

Posted by on

  • 3 more comments 
  • onlyrocksalt Apr 28, 2009

    Tried 3 times does not work

  • onlyrocksalt Apr 28, 2009

    Sorry, no offense was intended. What I wanted to say was the suggestion you quoted (and I certainly appreciate it) was that it didn't work. I also appreciate the fact that this problem was not so unusual. I do appreciate your time and effort and hope somehow the problem can be resolved.

  • onlyrocksalt Apr 28, 2009

    Thank you for helping. I appreciate the effort It's the first time I had anyone try to solve the problem. Unfortunately it didn't work. I hope somehow we can find a solution to the problem.

  • onlyrocksalt Apr 28, 2009

    Problem not solved,but effort was more than appreciated

  • onlyrocksalt Apr 28, 2009

    Router is Ativa Wireless G. Being used wired.

    Thanks for asking

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,605 Answers

Go to start>>run
type in "cmd" without the quote and pres enter
type in "ipconfig/release" without the quote and press enter
type in "ipconfig/renew" without the quote and press enter
exit cmd. restart the computer

Posted on Mar 09, 2009

  • 1 more comment 
  • Frank
    Frank Apr 28, 2009

    you need to change my rating. this is not "Inappropate"

    I didn't give some thing totally out of the context of your question.

    I gave you the solution and it didn't work this should be "Thanks for Helping"



    you will never get any more help from me, if that is how you are going to view the help I give you. I am here on my own time and give you the best advice based on what you have stated.



    You get what you pay for..... since this is a free advice, you get nothing.

  • Frank
    Frank Apr 28, 2009

    what kind or router?

    what is the make and model?

  • Frank
    Frank Apr 29, 2009

    Since you didn't indicate what operting system you have, so here is different method base on the operating system you have.

    Windows xp

    1).right click on my network places, and select properties

    2). select local area network and select properties

    3). select Internet protocol (TCP/IP) and click on properties

    4). select and check obtain an IP address automatically and obtain DNS server address automatically

    5). click OK.Ok.OK to exit. restart the computer

    Windows Visat

    1). right click on network, and select properties

    2). select change adopter setting from the left panel.

    3). double click on local area network

    4). high light Internet protocol version 4 (TCP/IP), and click properties

    5). select and check Obtain IP address automatically and Obtain DNS server address automatically.

    6).OK, close and close restart the computer



    if you still ahving problem after you restarted the comuter, then you need to go back to the Internet protocol page and put in 192.168.2.5 as IP address, 255.255.255.0 as subnet. go down to DNS and put in 192.168.2.1 as primary DNS address.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

DGN2000 router problem. I have 2 pc connected on the router and only the main one has access to the internet. Am i doing something wrong with the settings or does my router has a problem? Is it true that...


I'm not aware of any problem with the DGN2000 that only lets you connect 1 computer (If it was I dont think they would sell many and EVERYBODY would know about it)

Anyway - try swapping the network leads over (remember which port is the "live" one) does the other PC now have internet access and the 1st one not?

if the 2nd pc DOES have internet access the yes you have a suspect router.
if the 1st computer DOESN'T have Internet access you have suspect router.

if the 2nd pc DOESN't have internet access but the 1st pc DOES - then the problem is something on the 2nd pc.

Hope this helps.

Jan 30, 2011 | NetGear DGN2000-100NAS Router

1 Answer

I have a netopia 3D Reach Wireless USB Card. Every since i moved and switched from AT&T to Comcast my internet runs slow or freezes. I have to disconnect the wireless card to reset it. it runs fine...


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

Nov 06, 2009 | Computers & Internet

1 Answer

Wireless network OK, NO internet


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

Oct 04, 2009 | D-Link DIR-825 Wireless QuadBand Router

1 Answer

Doo I need a cd disk to set this up I bought it second hand


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

Oct 03, 2009 | SMC Barricade Plus SMC7004FW Router

1 Answer

I went to another Linksys help support last night and got instructions on how to get my Security Key or passphrase and also to find out the name of my network. For some reason I have lost my ability to...


Hi! I will be glad to assist you. we could do two option, 1st is the computer should be connected directly to the router and type in at the url: http://192.168.1.1 the it will pop up asking for the username and password, for the username, type in admin and the password, leave it blank or if it did not work, type 1234. then the setup page of the router should pop up. if nothing happen then we need to reset the router and here are the steps that you need to follow: 1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok 2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

Oct 02, 2009 | Computers & Internet

1 Answer

I installed the router and it shows up on my


HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
4. it will show the setup page of the router. u can set the router on the specific internet setup that u have.
a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
8. once all is set. save the settings and to check if your laptop can access the wireless network that you did, turn on the wireless switch of your laptop, once its on, it will show the wireless network icon on the lower right of the taskbar, right click it and select on view available network, the network name that u did should list, just select it and connect and it will ask for the password, just type the password and connect, you should be connected to the wireless network and have internet access..
9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

Sep 29, 2009 | Trendware TEW-632BRP Wireless Router

1 Answer

Connection issue


Hi! I believe your having some issue with your router and I will be more than glad to assist you in this concern..Time warner cable is your isp and if the computer is connected directly to the modem, you have a perfect internet connection but if you are going to connect the cable from your modem to the router and you connect your computer to port 1 to 4 of your router it will not give u an internet connection. This is what we are going to do.
1. connect your computer that can get an internet connecttion thru time warner cable to the router on port1.
2. pull up a browser and type in the default gateway of the router, to check the default gateway of the router, right click the network icon on the lower right of the task bar and click status and it will show the ip address, subnet and default gateway, ex the default gateway is 192.168.1.1, u are going to type in the default gateway ip address to the url of the browser.
3. It will ask u for the username and password, by default the username is admin and the password is 1234 or just leave it blank.
4. It will pop up the setup page of the router and you have to look for the setting for doing a mac clone, you need to clone the mac address of your pc that can connect to the internet thru time warner cable modem.
5. once its done, save the settings and on the internet connection settings, manualy configured it to auto-dhcp. save the settings.
6. once its done..unplg the power of the computer, router and modem.
7. cable connection should be, cable from the modem goes to the WAN port of the router and connect cable on port 1 of the router to your computer on the lan port.
8. Plug in 1st the power of the cable modem, once all lights are lit then plug in the power of the router, once all lights are solid on the router, like the power, WAN, u will notice that there is no light on the port1, computer is still off, once the computer is on port1 will lit, then power on the computer..once computer is completely boot up, pull up a browser and it should gives u an internet connection.
9. Once you have an internet connection, u can access again the setup page of the router to setup the wireless connection settings.
10. If you are going to connect another to the existing router that is conneted to the time warner cable. that is possible, but before u connect the 2nd router to the 1st router..
a. connect the 2nd router to a computer to set it up..you have to access the setup page of the 2nd router.
b. once you access the setup page, there is a menu for the lan settings that is for the router side. u need to change the 3 octet of the ip address of the 2nd router. ex your 1st router ip address is 192.168.1.1 and the 2nd router ip address is 192.168.1.1 to change the 3 octet of the 2nd route, the 2nd router ip address should be 192.168.2.1. then save the settings..
c. the router will reboot and need to access the setup page of the router by using the 192.168.2.1 and u can set the wireless connection settings.. once its done..
d. cable connection should be---cable from the time warner cable goes to the WAN port of the 1st router, connect a cable to port 4 of the 1st router going to the WAN port of the 2nd router.. this process is called cascading two routers on a network.. this should work.. good luck

Aug 16, 2009 | ViewSonic (DHWMG120) Router

1 Answer

Cannot access internet with wireless router connected


powercycle the belkin router and modem and computer..

Jan 17, 2009 | NetGear WGR614 Wireless Router

1 Answer

D-Link DI-534 Starting up problems


Try resetting the router . Press the reset button for 10 seconds and after 10 seconds unplug the power cable but continue pressing the reset button for another 30 seconds after 30 seconds plug in back the power cable and continue pressing the reset button for 10 seconds and release it after 10 seconds.

try to open an Internet browser and type in 192.168.0.1 on the address bar. It should give you the DLink page. Once you have that configure your connection.

Jan 08, 2009 | D-Link AirPlus DI-524 Wireless Router

1 Answer

D-link dir 615 ; can't get other desktop to read wireless network


Please understand as I get very basic to start but things very obvious to you I cannot see.

Generally when including a router in a home network starting from the cable (tv) or the phone socket (dsl) in the wall with a phone wire plugged in. The next box is generally provided by your internet service provider and is a modem/something that connects to the phone line or cable. Then sometimes when only one computer exists computers are directly connected to the modem with an ethernet cable (looks like a fat phone wire with oversize connectors) or a USB cable (small flat retangular ends).

When you want to add a router for multiple computers. The computer gets disconnected. If a USB cable was used it is often replaced with an ethernet cable and that cable connects to the WAN port (probably separate from a block of 4 lan ports) of the router you bought (tell me if you have two routers -- that is a different problem). If your service comes from a cable (tv) company your router may already be properly configured. If however you have DSL service from the phone company the chances your router is correctly configured are less. To finish with the cabling story -- your computer then hooks to one of probably 4 LAN ports all in a block. Now if you are lucky power on all devices and boot up your computer and see if you have internet access. If you do great if not please provide me the name of your internet service provider or a link to their help/support website and I will see what I can do to assist in completing the router setup. Until your wired computer gets access to the internet your girls wireless connections will not work either. Once we get the wired connection working we will address the wireless connections.
If necessary unplug the router and plug the computer back into the original cable until we get the router working.

Dec 26, 2007 | D-Link DIR-625 (790069292637) Wireless...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...